Please improve customer service!

On the 5th of March 2026, went to buy building material at the Springs Gold street New era branch. Tel 0118132149.Late afternoon rush from work purchase.Thank you to the hard working staff and their helpfulness.Goodman, Lerato,Rebecca, Thabo, mentioning these as I have been dealing with them. This is what is a challenge though, the branch seems not to have enough staff to cope with customers influx.Yesterday, I arrived at about 16h30, the store closes at 18hr00.But already most of the staff had been allowed to leave.We buy goods and wait for assistance in loading on our cars.Yesterday, between 16h30 to 17h30 that I was there, only one person was running up and down trying to assist us.About 6 customers vans were waiting for goods to be loaded.i was the seventh one at that stage, Goodman loading on my side.If the store closes at 18hr00, it does not make sense to work with less staff at such a pressurized time.We buy and wait for a long time for our goods.This can be fixed, the management must please be considerate and plan properly or even use casual staff to meet the demand.We support the store, we therefore appeal for a better service.