1 reviews | Active since Member
I had my Tag Aquaracer serviced by Cassims & Co (Previously known as Cajees) . My Watch came back in a worse condition then it was given in. One of the links were distorted out of shape and my clasp was loose such that the watch does not close anymore. I am most saddened as the store refuses to accept liability. They have asked me to pay R1200 to fix my clasp!!!! Not to mention that this was after I had already paid R1500 for the service. The Clasp WAS NOT broken when I handed it in. Interestingly enough, when I handed my watch in for the service, there was another client in store that was complaining and dissatisfied. I should have turned around at that time and taken my watch back. WILL NEVER GO BACK TO THIS STORE OR EVER RECOMMEND THEM.