ABSOLUTE WORST!!!!!

If I could give 0, I would! Please, DO NOT waste your money!

I bought an Extreme Deluxe Couple Spa voucher on Hyperli - paid a lot of money. My first problem was that I struggled for more than a week to get hold of them on the phone to make a booking - phoned more than once a day to try and make a booking!

When we arrived, the only person that was friendly, was the doorman at the Cape Royal Hotel - 100% for him!!!

When we arrived upstairs at the spa, the rudest woman was at reception, shouting where is my voucher. No welcome drink, as per the voucher, was ever offered.

When we went to the darkest room ever, we were told to get undressed and lay down - no problem. But when the massaging started, OMW, NO SMELL AT ALL of any of the oils that they used, nothing at all. The only smell that we could smell, was when they did the "facial" - that smelled like Lux soap. My "head massage" was just the lady scratching my hair around - my husband's "the******" kept on going out in the middle of the sessions. When she left again during the head massage, he looked over at me to see how I was doing - my "the******" was sitting on her cellphone!!!

After this whole ordeal, we were told to go take all our belongings and go to the sauna. When we got there, the lady left us alone to get into sauna - first thing I saw was the ****roaches!!! I refused to go in there. My husband thought, ok, there is a shower, lets wash off all this disgusting oils. He was just OPENING the taps and a RUDE lady burst into the room - with my husband semi naked to get into the shower!!!! Shouting that we must pay R150 before we can shower!!! OH MY WORD!!!! Shouting that the the****** told us - which THEY DID NOT!!! And besides the point, you cannot just burst into a room with semi naked people????? We got dressed and was about to leave, but the RUDE reception lady told us we must pay R150 for the shower - it says so on our voucher, according to her. I insisted that she shows me where it stands on the voucher - she could not show it on my voucher. She tried to go on that we must pay, but we were not going to pay for something we did not use.

Goodness, please do not waste your money. If I knew what I know now, I would have never bought this voucher. THE ABSOLUTE WORST SPA TREATMENT I HAVE EVER HAD!!!!