Worst service!

This is a SHOCKING company to deal with!!! Please do not use them!! I placed an order of over R3000 for chef jackets on 10 November, more than a month ago! I followed up with them on their whatsapp number on 14 November, and on 16 November they rep**** that they are waiting for chef jackets "its still in production with manufacturer". Now I month later, I still have no delivery, and no feedback from the company. Also, NOWHERE on their site do they mention that they do not have these items in stock. So when ordering, I believed that everything will be in stock. But apparently, this is not the case. Their website is anyway a disgrace, as you cannot follow the link to your account details, previous order or track your current order. I cannot believe that a company who deals like this are still allowed to operate!!