Cayley Lodge false advertising

I booked a getaway for myself at Cayley Lodge. From the pictures I saw, it’s a beautiful place. I drove there alone. The access road was terrible. One doesn’t get warned about this.

When one books, you’re given the impression that there’s back up power. However, only when you get there, you’re given clarity regarding when their generator will be running. Should there be a power cut or load shedding beyond those hours, you’re expended to sit in the far or make use of a candle that the lodge has provided. I don’t know how a place gets a 4 star rating when you have to use a candle light. The food at the restaurant is terrible. They don’t even provide water in the units.

I was suppose to stay for a week, I only stayed two nights. The general manager then told me they would contact me regarding my refund, that hasn’t happened.

While the place is beautiful, I wouldn’t recommend it to anyone.