HORREBLE SERVICE A NIGHTMARE

Gooday

The service is horrible its been days I have been begging them to delivery my sons Wi-Fi instead they are making me do their jobs they have been sending us back and forth telling we must call the courier as if we are the one who choose this courier when you call the courier they said it's not them who are delaying its the courier when you call the courier they said it's not them its rain they are waiting for them to do Require quality check on the product so that they can deliver even the courier is sending me back to them how pathetic is that I am like an employee between courier and them mean time their staff are seating the doing nothing who is reimbursing for my Air time calling them LEILA from rain is been assisting me but nothing is showing that is assisting Karabo ,Mayite they were also assisting from courier but clearly everyone is just getting a fat check for nothing .We even made double payment we are not owing them anything but still not getting the service we require as customer we are treated as **** and employed by them making me call between the 2 of its more than 1 week doing the same thing PLEASE IF THERE'S ANY SERVICE PROVIDER FOR WIFI HELP ME ITS GOING TO BE A SECOND WEEK WITH NO INTERNET ALL RAIN EMPLOYES & CCD COURIERS THEY ARE USLESS CANT EVEN THINK OUT OF THE BOX TO ASSIST CUSTOMERS THE COURIER WAS ALSO SUPPOSED TO PUSH RAIN FOR BETTER SERVICE BUT NOTHING THIS ARE MY REFRENCES FROM RAIN BUT NOTHING IS DONE #44689918 #44760430 #44795892 ALL THIS ARE ESCALITION REFRENCES EVEN THEIR MANANGER ARE USSLESS ALL OF THEM