Theatning Service

I visited PEP Stores at Diepkloof Square yesterday at 17:35 and found the door closed. I asked the security why they closed early he said because the store is packed. I asked to speak to the manager he said the manager will come to me when he is done. I told him that it could be 18h00 already when the manager is done. He told me they need to leave at 18h00 I explained taht the store closes at the time and they should explain to us why they closed early as there was no notice on the door. He was very rude and even slammed the door at me and it hurt my ankle. I called the CJJ office to report this matter I was advised I would get feedback by 8am this morning and I have heard nothing from them. I refuse to feel threatned as a customer in a store by a security guard that is meant to make us feel safe. I need urgent feedback from the head of CCJ to explain such ridiculous and terrible treatment.