1 reviews | Active since Member
I am extremely upset as Cell direct me into debt and now I can't get a job!!!!
When an agent from cell direct called me to sell me a phone and a router, I accepted the offer but I told the agent plenty times to please debit from my Capitec account because for the 2 existing lines my dad pays for that and his buying a house so nothing else can go off of his Absa account. I'm not sure what happened during the process but they tried to debit all from the Absa account which is my dad's and it declined. With that my father was very upset and he said I need to pay for all 4 lines because Telkom is gonna continue doing this to my account I know them. With that being said I could not afford 4 lines I called cell direct to cancel advising them that I cannot afford to pay for all 4 lines. They agreed after a long hard battle that they will collect the devices and cancel the contracts because it was still within 3 months and based on the fact that they made a mistake. A lady called me asking for my address. The next month when I called to follow up I spoke to a very rude man named Randal he said they changed their minds and they were not picking up the devices. Now telkom is constantly debitting late payment fees. Please I need help I am at my end with these contracts I cannot afford to pay so much I just need the 2 lines from cell direct canceled and the late payment fees from telkom reversed.
I am now owing Telkom R26000!!! Please do not accept offers from this business!!! Icasa will now be involved!!!