Totally unacceptable!!!

This company needs to be held accountable. The lady who phoned me and misrepresented herself as a Telkom employee in order to renew my contract must have been the rudest person i have ever delt with. Does not afford me any opportunity to speak, forces their deals down your throat and simply does not even have the common decency to listen to 2 sentences without interruption. Surely Telkom cannot be happy with these agents. This has left such a bad taste in my mouth i feel like cancelling my Telkom contract just to avoid ever having to deal with such disrespect!!! Where can we report as i see many people have similar experiences.