Scammers selling poor quality products|Owner is rude

If I could rate this lower I would. I bought a usb cable from them for R199 and it broke 2months later. It was advertised at AAA grade but is clearly very cheap if it was that fragile. I went in store yesterday with my receipt and my baby and they refused to replace it. The owner is extremely rude,he said that if he had to replace every faulty product he would be bankrupt and I should contact his suppliers. He spoke over me the entire time and accused me of been negligent. He further sent somebody over to my YouTube channel to call me entitled and tell me that nobody cares whether I had to go in store with my new baby.

If expecting the quality I paid for makes me entitled then I guess I am. I work very hard for my money,I don’t scam people. His own employees agreed that it should have been replaced and said that they are embarrassed with the way he handled me as a customer.

Would not recommend sending a dime there!!