JT
Jaqueline T
Active since Aug 2020
7
Reviews
0
Industries
Reviews
7 reviews3 months ago
Don’t waste your time!
I’m rating them a 1 because I can’t rate zero. As a long standing client of theirs I was completely thrown off by their car auctions. They had a time limit to submit documents for registration however the admin handling does everything in their power to knit pick and make it impossible for your registration to go through. Mind you at this point my 10k deposit is sitting in their account. Asking for a bank statement other than the bank they accept payment from which is weird. After all the back and forth still advising that I will have to wait 7 days for my refund from an auction I wasn’t able to participate due to them not acting with urgency. Would not recommend.
0 replies
25 months ago
I feel ****med!
Extremely dissatisfied with these people! How do you accept online orders but do not give a client the option to cancel the order on said online platform? I dealt with Afzal Khader who has since not been replying to my messages so in essence I have been waiting for my refund from 14/03/2024. He keeps saying head office has processed my cancellation but the payment method I used have no record of this ever being true! I want my money!
53 replies
36 months ago
Double Debited & not refunded
H&M Pavillion Mall- Their staff are not trained well and it causes inconveniences for the clients. On 13 May I was double debited because the teller did not know how to effectively change paper and assumed it was broken- she did not effectively cancel the payment and therefore I had to pay again thinking she already cancelled my payment. Upon returning to the store after noticing the double debit I was made to feel like a ******** by the manager who did not even enquire with the lady who helped me if she did reverse payment which she didn’t know how to do in the first place. overall it completely ruined my entire Mother’s Day budget and I am still waiting for my money to be reimbursed and for the manager to follow up with a conclusion. At the end of the day brand loyalty can be dissolved just by one experience that can leave a bad taste in your mouth.
0 replies
39 months ago
AMAzing Foodies!!
I have never had better pizza!! The food is so good and it’s great to go to a place where both mom and toddler is satisfied when there is a picky eater in the house. The only think that let’s y’all down especially at the Suncoast,Durban branch is customer service
0 replies
39 months ago
Inferior Quality! You will see flames
I’m giving you one star because I can’t rate you a zero! The fridge came with flickering lights…I let it slide because it was just a light!! Not even a year later I noticed bubbling beneath the surface and I reported it to HiFi Corp and got no help…now my fears have been realised when the rust started to show itself which means all this time the rust has been bubbling beneath the surface. If you do not improve your quality you will forever remain the inferior brand!
0 replies
39 months ago
Worst Online Experience
I have received the worst customer service from them on 2 occasions and I have to share! With a year of purchasing my KIC fridge from them I noticed bubbling to which I reached out to them and was told to take it in store to receive help even though I purchased it online…really? You want me to bring a whole fridge In store? I would not recommend anyone using them as the products I have gotten from them are of poor quality just like their service
0 replies
69 months ago
Scammers selling poor quality products|Owner is rude
If I could rate this lower I would. I bought a usb cable from them for R199 and it broke 2months later. It was advertised at AAA grade but is clearly very cheap if it was that fragile. I went in store yesterday with my receipt and my baby and they refused to replace it. The owner is extremely rude,he said that if he had to replace every faulty product he would be bankrupt and I should contact his suppliers. He spoke over me the entire time and accused me of been negligent. He further sent somebody over to my YouTube channel to call me entitled and tell me that nobody cares whether I had to go in store with my new baby. If expecting the quality I paid for makes me entitled then I guess I am. I work very hard for my money,I don’t scam people. His own employees agreed that it should have been replaced and said that they are embarrassed with the way he handled me as a customer. Would not recommend sending a dime there!!
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
1 (14.285714285714286%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (85.71428571428571%)