1 reviews | Active since Member
Guys my phone is a huge part of my work, so I really value expert advice. I want to give a massive thanks to Wesley and CelluCity Kenilworth Center for being so patient and attentive. Ironically, right after I started inquiring about my options, my current phone broke. I had to make an emergency stop at closing time just to let him know I was ready to proceed with the upgrade the next day. I told him I didn't expect him to stay late. I just wanted him to know I will be popping in the next day to get it all sorted, but instead, he was genuinely excited to show me the device I was considering at our previous appointment. We chatted through the options again, and I actually ended up going with something completely different and it is absolutely phenomenal. I’m so happy he took the time to help me. Even though it was already closing time, Wesley insisted on helping me right then and there. He understood that I was basically stranded without a phone and wanted to get me sorted and up and running as fast as he could. That type of service is rare, and you have to give credit where it’s due. I’ve been a long standing customer with Cellucity, and it’s because of this type of care that I’ll keep coming back. Thank you Wesley you are amazing! And a big thanks to the lovely lady (I didn't catch her name) who stayed a few extra minutes to help out as well. I’m really happy with the experience thanks for the help, guys