Lack of tentamt care and horrible conditions live in

Horrific Bird Lice Infestation, Mold, and No Maintenance – Shiraz Villas is Unlivable

I have been renting at Shiraz Villas for a year now, and I am beyond disgusted by the living conditions and the complete lack of care from the landlord and rental agent (Celsa / Rent Smal).

The unit is infested with bird lice (bird mites), confirmed by pest control after two full fumigations. These parasites are everywhere — in my clothing, furniture, cupboards, and even in my hair. I constantly feel them crawling on my skin, and the bites are painful and itchy. It is impossible to sleep in the house because of it.

The pest control company confirmed that this is not ticks or fleas — it is a bird mite infestation coming from bird nests in the roof and ceiling areas. These parasites multiply quickly and crawl down through ceiling cracks, windows, and vents.

The problem is so severe that normal fumigation and so-called “pest control boxes” will never fix this. Bird lice require full structural treatment: the entire roof void, ceiling, vents, and surrounding areas must be treated and sealed professionally.

I’ve spent money on cleaning products, sprays, washing all my clothes repeatedly — but it’s impossible to keep up when they keep falling from the ceiling and walls. The house needs serious professional work, not half measures.

To make matters worse, many of the other units in the complex are empty, wrecked, full of mould, dirt, and water damage, and have been left open for months for anyone to walk in. This makes the infestation and overall hygiene even worse.

The entire complex smells musty, with visible black mould growing on the walls and ceilings. Even though rent keeps increasing, there is zero maintenance or repair work being done.

The landlord clearly does not care about the health or safety of tenants, and Celsa has done nothing meaningful to address these serious problems. Tenants have complained for months, and we are all being ignored while paying full rent to live in these conditions.

I am now lodging a formal case with the Rental Housing Tribunal and reporting this to Health and Safety / Environmental Health, as this is a clear health hazard.

No one should have to live like this. Shiraz Villas has become a disgusting, unhealthy place to live, and I strongly warn anyone considering renting here to stay far away until this complex is properly cleaned, repaired, and treated.