CP
Celsa Properties
Unclaimed Business
CP
Celsa Properties
Unclaimed Business
7 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Real Estate
NPS Score
-100
Recommended: Unlikely
Review Distribution
2.1|7 Reviews
Jun '25 - May '26
5(28.6%)
4(0%)
3(0%)
2(0%)
1(71.4%)
5(28.6%)
4(0%)
3(0%)
2(0%)
1(71.4%)
Frequently Asked Questions About Celsa Properties
Celsa Properties has a TrustIndex of 0 out of 10 on Hellopeter, based on 7 reviews in the last 12 months. Hellopeter has tracked Celsa Properties across 44 total reviews. How is the TrustIndex calculated? →
Recent reviews (7)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLS
Lulama S
1 reviews | Active since Jan 2020
20 Jan 2026, 18:17
Celsa: ************** and ****ming
Due to the sale of the property, we were required to move to another property before the end of the contract. The agent agreed to reduce R200 as the next property was charging more than the previous one. A year to two later, we received a non-compliance communication indicating that we owed the reduced R200 of the previous years with interest. We responded to the claims as untrue and provided evidence, and there was no response. They kept communicating and again responded, but they still never addressed the issue. Upon the end of the contract, they increased the rental without a contract renewal and only saw via the statement that the rental has increased. We questioned the process and requested that they follow the correct procedure. Instead, they cancelled the contract, claiming us to be owing around R9 000 (Nine thousand), which is R200 they promised and agreed to be reduced. The agent made the committment also does not respond even though copied on the emails. Their cancellation is outside contract rules, using an excuse of late rental payment, while they are not responding to the concerns brought to their attention. It is clear that they want to hold the deposit by claiming lies and inconveniencing us.
Helpful (0)
|Replies (0)LS
Lulama S
1 reviews | Active since Jan 2020
20 Jan 2026, 18:17
Celsa: ************** and ****ming
Due to the sale of the property, we were required to move to another property before the end of the contract. The agent agreed to reduce R200 as the next property was charging more than the previous one. A year to two later, we received a non-compliance communication indicating that we owed the reduced R200 of the previous years with interest. We responded to the claims as untrue and provided evidence, and there was no response. They kept communicating and again responded, but they still never addressed the issue. Upon the end of the contract, they increased the rental without a contract renewal and only saw via the statement that the rental has increased. We questioned the process and requested that they follow the correct procedure. Instead, they cancelled the contract, claiming us to be owing around R9 000 (Nine thousand), which is R200 they promised and agreed to be reduced. The agent made the committment also does not respond even though copied on the emails. Their cancellation is outside contract rules, using an excuse of late rental payment, while they are not responding to the concerns brought to their attention. It is clear that they want to hold the deposit by claiming lies and inconveniencing us.
0
Replies (0)IV
Inamari V
1 reviews | Active since Jan 2020
11 Nov 2025, 22:16
Lack of tentamt care and horrible conditions live in
Horrific Bird Lice Infestation, Mold, and No Maintenance – Shiraz Villas is Unlivable I have been renting at Shiraz Villas for a year now, and I am beyond disgusted by the living conditions and the complete lack of care from the landlord and rental agent (Celsa / Rent Smal). The unit is infested with bird lice (bird mites), confirmed by pest control after two full fumigations. These parasites are everywhere — in my clothing, furniture, cupboards, and even in my hair. I constantly feel them crawling on my skin, and the bites are painful and itchy. It is impossible to sleep in the house because of it. The pest control company confirmed that this is not ticks or fleas — it is a bird mite infestation coming from bird nests in the roof and ceiling areas. These parasites multiply quickly and crawl down through ceiling cracks, windows, and vents. The problem is so severe that normal fumigation and so-called “pest control boxes” will never fix this. Bird lice require full structural treatment: the entire roof void, ceiling, vents, and surrounding areas must be treated and sealed professionally. I’ve spent money on cleaning products, sprays, washing all my clothes repeatedly — but it’s impossible to keep up when they keep falling from the ceiling and walls. The house needs serious professional work, not half measures. To make matters worse, many of the other units in the complex are empty, wrecked, full of mould, dirt, and water damage, and have been left open for months for anyone to walk in. This makes the infestation and overall hygiene even worse. The entire complex smells musty, with visible black mould growing on the walls and ceilings. Even though rent keeps increasing, there is zero maintenance or repair work being done. The landlord clearly does not care about the health or safety of tenants, and Celsa has done nothing meaningful to address these serious problems. Tenants have complained for months, and we are all being ignored while paying full rent to live in these conditions. I am now lodging a formal case with the Rental Housing Tribunal and reporting this to Health and Safety / Environmental Health, as this is a clear health hazard. No one should have to live like this. Shiraz Villas has become a disgusting, unhealthy place to live, and I strongly warn anyone considering renting here to stay far away until this complex is properly cleaned, repaired, and treated.
Helpful (0)
|Replies (0)IV
Inamari V
1 reviews | Active since Jan 2020
11 Nov 2025, 22:16
Lack of tentamt care and horrible conditions live in
Horrific Bird Lice Infestation, Mold, and No Maintenance – Shiraz Villas is Unlivable I have been renting at Shiraz Villas for a year now, and I am beyond disgusted by the living conditions and the complete lack of care from the landlord and rental agent (Celsa / Rent Smal). The unit is infested with bird lice (bird mites), confirmed by pest control after two full fumigations. These parasites are everywhere — in my clothing, furniture, cupboards, and even in my hair. I constantly feel them crawling on my skin, and the bites are painful and itchy. It is impossible to sleep in the house because of it. The pest control company confirmed that this is not ticks or fleas — it is a bird mite infestation coming from bird nests in the roof and ceiling areas. These parasites multiply quickly and crawl down through ceiling cracks, windows, and vents. The problem is so severe that normal fumigation and so-called “pest control boxes” will never fix this. Bird lice require full structural treatment: the entire roof void, ceiling, vents, and surrounding areas must be treated and sealed professionally. I’ve spent money on cleaning products, sprays, washing all my clothes repeatedly — but it’s impossible to keep up when they keep falling from the ceiling and walls. The house needs serious professional work, not half measures. To make matters worse, many of the other units in the complex are empty, wrecked, full of mould, dirt, and water damage, and have been left open for months for anyone to walk in. This makes the infestation and overall hygiene even worse. The entire complex smells musty, with visible black mould growing on the walls and ceilings. Even though rent keeps increasing, there is zero maintenance or repair work being done. The landlord clearly does not care about the health or safety of tenants, and Celsa has done nothing meaningful to address these serious problems. Tenants have complained for months, and we are all being ignored while paying full rent to live in these conditions. I am now lodging a formal case with the Rental Housing Tribunal and reporting this to Health and Safety / Environmental Health, as this is a clear health hazard. No one should have to live like this. Shiraz Villas has become a disgusting, unhealthy place to live, and I strongly warn anyone considering renting here to stay far away until this complex is properly cleaned, repaired, and treated.
0
Replies (0)MH
Marichelle H
1 reviews | Active since Jan 2020
21 Oct 2025, 20:22
Rude, dishonest, stay far away from any rentals under their name
Stay far away from any rentals with this Agency, Rude and dishonest! I had a very disappointing experience with this rental company, particularly when it came to the return of my rental deposit. Despite leaving the property in good condition and documenting everything upon move-out, they withheld half of my deposit for damages and issues I did not cause. I waited 15 days for my deposit, they did not have any copies or proof of the ingoing inspection list which means the outgoing inspection is invalid and they weren’t allowed to deduct any fees. But they did, more than R10 000 This kind of behavior is not only unprofessional—it borders on ********. I’ve since learned that others have had similar experiences with this company. If you’re considering renting from them, be extremely cautious. Take thorough photos/videos before and after your lease, keep all communication in writing, and don’t expect a fair or honest deposit return.
Helpful (0)
|Replies (0)MH
Marichelle H
1 reviews | Active since Jan 2020
21 Oct 2025, 20:22
Rude, dishonest, stay far away from any rentals under their name
Stay far away from any rentals with this Agency, Rude and dishonest! I had a very disappointing experience with this rental company, particularly when it came to the return of my rental deposit. Despite leaving the property in good condition and documenting everything upon move-out, they withheld half of my deposit for damages and issues I did not cause. I waited 15 days for my deposit, they did not have any copies or proof of the ingoing inspection list which means the outgoing inspection is invalid and they weren’t allowed to deduct any fees. But they did, more than R10 000 This kind of behavior is not only unprofessional—it borders on ********. I’ve since learned that others have had similar experiences with this company. If you’re considering renting from them, be extremely cautious. Take thorough photos/videos before and after your lease, keep all communication in writing, and don’t expect a fair or honest deposit return.
0
Replies (0)MH
Matthew H
1 reviews | Active since Jan 2020
15 Oct 2025, 10:36
Great Service!
I’ve had a really positive experience with Celsa Properties. The team is professional, responsive, and genuinely helpful throughout the entire process. They made everything simple and stress-free, and I always felt well-informed and supported. It’s great to deal with a company that truly cares about their clients. Highly recommended!
Helpful (0)
|Replies (0)MH
Matthew H
1 reviews | Active since Jan 2020
15 Oct 2025, 10:36
Great Service!
I’ve had a really positive experience with Celsa Properties. The team is professional, responsive, and genuinely helpful throughout the entire process. They made everything simple and stress-free, and I always felt well-informed and supported. It’s great to deal with a company that truly cares about their clients. Highly recommended!
0
Replies (0)SM
Samantha M
1 reviews | Active since Jan 2020
1 Oct 2025, 11:08
Deposit ********ly withheld
Extremely unprofessional experience. My lease ended on 31 August, and by law all deposit matters must be finalised within 7–14 days. Only after I followed up — well outside the 14-day period — did I receive a “cleaning invoice” and final statement dated 17 September, which is beyond the legal timeframe. The rental agent confirmed the property was returned in a cleaner state than when I moved in, yet they are still asking me to provide proof of cleaning. I am still waiting for the full deposit to be returned.
Helpful (0)
|Replies (0)SM
Samantha M
1 reviews | Active since Jan 2020
1 Oct 2025, 11:08
Deposit ********ly withheld
Extremely unprofessional experience. My lease ended on 31 August, and by law all deposit matters must be finalised within 7–14 days. Only after I followed up — well outside the 14-day period — did I receive a “cleaning invoice” and final statement dated 17 September, which is beyond the legal timeframe. The rental agent confirmed the property was returned in a cleaner state than when I moved in, yet they are still asking me to provide proof of cleaning. I am still waiting for the full deposit to be returned.
0
Replies (0)KP
CT
SC
Shavonne C
1 reviews | Active since Jan 2020
13 Mar 2025, 10:47
No Maintenance - But they want your rent paid
Please be mindful when renting with them. They do not carry out maintenance like they should. We had issues when moving in, they said they would attend to it, but only a portion was done after almost 2 month in the house and reminders. Then after leaking roofs, walls with water damage and outside garage door stuck and we could not get in for 3 months. They did not even try and sort out the issues. Also check the municipal billing as they run about 2 months behind on the billing. So you pay for 2 months use after moving out. Yes, you used the water, but the billing system of that is not normal. All in all, the worst agents I have rented from.
Helpful (0)
|Replies (0)SC
Shavonne C
1 reviews | Active since Jan 2020
13 Mar 2025, 10:47
No Maintenance - But they want your rent paid
Please be mindful when renting with them. They do not carry out maintenance like they should. We had issues when moving in, they said they would attend to it, but only a portion was done after almost 2 month in the house and reminders. Then after leaking roofs, walls with water damage and outside garage door stuck and we could not get in for 3 months. They did not even try and sort out the issues. Also check the municipal billing as they run about 2 months behind on the billing. So you pay for 2 months use after moving out. Yes, you used the water, but the billing system of that is not normal. All in all, the worst agents I have rented from.
0
Replies (0)