LS
Lulama S
Active since Oct 2020
6
Reviews
0
Industries
Reviews
6 reviews3 months ago
Celsa: ************** and ****ming
Due to the sale of the property, we were required to move to another property before the end of the contract. The agent agreed to reduce R200 as the next property was charging more than the previous one. A year to two later, we received a non-compliance communication indicating that we owed the reduced R200 of the previous years with interest. We responded to the claims as untrue and provided evidence, and there was no response. They kept communicating and again responded, but they still never addressed the issue. Upon the end of the contract, they increased the rental without a contract renewal and only saw via the statement that the rental has increased. We questioned the process and requested that they follow the correct procedure. Instead, they cancelled the contract, claiming us to be owing around R9 000 (Nine thousand), which is R200 they promised and agreed to be reduced. The agent made the committment also does not respond even though copied on the emails. Their cancellation is outside contract rules, using an excuse of late rental payment, while they are not responding to the concerns brought to their attention. It is clear that they want to hold the deposit by claiming lies and inconveniencing us.
0 replies
3 months ago
Getting ****med by Curro Hazeldean
My daughter app**** in 2025 at Curro Hazeldean around March/April for grade 8 (2026). An application process took place and later an enrollment letter indicating an enrollment fee was sent, stating that if not paid by certain date an application will be automatically cancelled. A month later (around May 2025), a monthly fee statement from the Curro finance department was sent with interest. It puzzled us as we have never paid and completed an enrollment form, also, how is it that we are billed in May 2025 for 2026 with interest. On receipt of the statement, which was already indicating the interest in May or June 2025, I queried with confusion and clarified that my daughter never enrolled and will not be attending at Curro Hazeldean. In continuation of the receipt of statements with interests, a communication was again sent in July 2025 to the three personnel, and we later received a resolved call notification sent to my email address. Curro continued to communicate High school preparations and again requested that we be removed from the mailing list as my daughter never enrolled in the school and wont be attending and there was no response. In January 2026, we received a notification that we were handed over & should pay around R28 000 (twenty-eight thousand). We were notified that attorneys and later contacted by a different attorney demanded the same amount. What shocked us even more is for Curro administrator in January 2026 sent us a school removal form, indicating costs to be liable for. I do not appreciate what Curro is doing as an academic institution. This seems to be nothing but a ****ming mechanism.
0 replies
47 months ago
Warmbaths Refused our FBO membership discount
Good morning It is surprising how your investigations that do not necessarily need investigation take this long. It's unfortunate that your unnecessary long responses always lack logic. This is not how I know Forever living company. You sound to have just agreed on this partnership based on greed not on the basis of servicing people (human beings). Your conclusion is as if I had nothing legitimate at that very moment that proved I am a forever living member, also that I offered to contact Forever Head office to send the confirmation, also that I did send my membership card??
0 replies
50 months ago
Refused a membership discount
My Kids & are writing this email with huge disappointment that we were refused a Forever membership discount (30%) on reasons that we didn't have the hardcopy card at that moment but we knew the membership numbers also had other legitimate documents (latest invoice & ID) showing my membership details including the membership numbers. As their mother, I have been active in the business for more than six years now, helping other people join and using the products. I even offered to call the head office to send me or the hotel my membership confirmation and I was told it will still not be acceptable. The worst part is as the first-time visitors we wrote to the resort and no one came back to us, completed the online request form with details that I am a Forever member still no one came back to us explaining that only the hard copy will be accepted until on our arrival for check-in. This hard copy card requirement was never announced in the business and not found anywhere on their website as a policy when doing bookings. I later wrote to them with the copy of the hard copy to show that indeed I am a member yet someone with the name Sam says there s nothing they can do. SA has many businesses that are able to give their members what is due to them as long as they know their membership numbers including Spur that is operating at Bela Bela. Kids and I are not happy with this unfair treatment and view it as Forever Business not keeping up to its promises! To us, this looks like Forever Bela Bela resort is using every opportunity to dodge giving what it promised its members!
371 replies
56 months ago
Crooked and undermining system at Capitec bank
In 2016 - 2017 I had an account with Capitec bank which I thought it was closed after they suddenly demanded I bring proof of the money that was in it. Upon submission of the required documents that I had at that time, they still didn't give me access to the funds it instead FORCEFULLY transferred the funds to the loan I had with them. In 2020 February, someone sent me money to that account not being aware of the clumsy relationship I had with Capitec and the money was accepted in the account. I also made a mistake and transferred R1000 to the account and it went through. I took me 3 x visits to the branch and long wait of calls while in the branch to get the R1000 that I was asked to bring PoP for and at the end I didn't receive it in full. I only received R975 and was told the rest is keeping the account active. The question is active for who???? Due to this inconvenience and hustle to get my money back, I am asking them to close the account, and the branch manager said that they cannot close it. I am not happy about this response because I no longer need their services as it costs me time and money to get funds that are unintentionally deposited into their account. It is fine if they want to keep the account but it should not be half active by receiving funds deposited to it while it is a hustle to get those funds back. Please close this account and give me my money back!
53 replies
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5 Star
1 (16.666666666666668%)
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2 Star
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1 Star
5 (83.33333333333333%)