CW
Cemcrete Western Cape Agent Spectrum Consulting
Unclaimed Business
CW
Cemcrete Western Cape Agent Spectrum Consulting
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Construction & Hardware
#3NPS Score
0Unlikely
Ranking
#3
in Construction & Hardware
NPS Score
0
Recommended: Unlikely
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Joshua M
1 reviews | Active since Jan 2020
17 May 2025, 13:44
Coating peels off, and claims of a guarantee are false
Neil Cloete of Spectrum Consulting quoted to put a waterproof coating on our Cemcrete patio. He claimed that it came with a 5 year guarantee. However the epoxy was 50% peeled off after 6 months, and had a terrible yellow blotchy appearance. When asked about the guarantee, he gaslighted, implying I'd somehow invalidated it in subsequent discussions. In his own words: There will not be any refunds for this project. Both Dan and myself made it very clear that the process used was not the recommended method. In particular, I pointed out at the outset that the leakage was due to the failure of the waterproofing under the Colour Hardener and that everything had to be removed back to the slab for a satisfactory repair result. However, you chose to go with a surface coating as you wanted to retain the Colour Hardener appearance.
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Joshua M
1 reviews | Active since Jan 2020
17 May 2025, 13:44
Coating peels off, and claims of a guarantee are false
Neil Cloete of Spectrum Consulting quoted to put a waterproof coating on our Cemcrete patio. He claimed that it came with a 5 year guarantee. However the epoxy was 50% peeled off after 6 months, and had a terrible yellow blotchy appearance. When asked about the guarantee, he gaslighted, implying I'd somehow invalidated it in subsequent discussions. In his own words: There will not be any refunds for this project. Both Dan and myself made it very clear that the process used was not the recommended method. In particular, I pointed out at the outset that the leakage was due to the failure of the waterproofing under the Colour Hardener and that everything had to be removed back to the slab for a satisfactory repair result. However, you chose to go with a surface coating as you wanted to retain the Colour Hardener appearance.
0
Replies (0)LV
Lee V
1 reviews | Active since Jan 2020
6 Dec 2023, 07:52
Agent sends Menace Applicator to your site & supports his lies
Neil Cloete (Spectrum Consulting) is the official Western Cape Cemcrete Agent for the area, who sent to my site an unruly menace who could not even organize the correct color to be app**** as quoted (Applicator Nico Rheeder). Cloete supported the lies of the Applicator re the color, knew that the correct color was not in stock. Requests to Cloete to send another Applicator were answered with letting the Menace Applicator finish. Neil Cloete also negates manufacturer's instructions for surface preparation and application by endorsing the opinion that instructions are to be followed or ignored as the Applicator wishes. Failure of the surface of this type of product is known to result from improper surface preparation & application. Neil Cloete still insisted on this Applicator be again allowed on site after receiving full report of unruly conduct with audio extracts from surveillance footage and asked that Client does not check on work being done. What kind of business is this ?
Helpful (0)
|Replies (0)LV
Lee V
1 reviews | Active since Jan 2020
6 Dec 2023, 07:52
Agent sends Menace Applicator to your site & supports his lies
Neil Cloete (Spectrum Consulting) is the official Western Cape Cemcrete Agent for the area, who sent to my site an unruly menace who could not even organize the correct color to be app**** as quoted (Applicator Nico Rheeder). Cloete supported the lies of the Applicator re the color, knew that the correct color was not in stock. Requests to Cloete to send another Applicator were answered with letting the Menace Applicator finish. Neil Cloete also negates manufacturer's instructions for surface preparation and application by endorsing the opinion that instructions are to be followed or ignored as the Applicator wishes. Failure of the surface of this type of product is known to result from improper surface preparation & application. Neil Cloete still insisted on this Applicator be again allowed on site after receiving full report of unruly conduct with audio extracts from surveillance footage and asked that Client does not check on work being done. What kind of business is this ?
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