Very disappointed

My wife wanted to use their product for our kitchen floor. We bought all the material needed and used their contractors who apparently did their showroom floor in Rosebank. The finished product looked ok, but soon we noticed scratches everywhere. Then chips. I just wished that they had explained properly that the finish would scuff this badly, especially as we have pets. I would expect some wear and tear but not this quickly and severely. My wife declined to contact them to complain, our money is gone and we now will spend more money to use vinyl. Only use this product in low traffic areas and not if you have pets.