Appalling behavior of hostess - centre court pavillion

On Sunday, 30 June 2024, my family took my mum to Centre Court for a late lunch as Centre Court is one of her favourite places to dine. We stood in the queue to be seated. The hostess, a short African female with glasses, walked passed us numerous times without acknowledging us. A waiter noticed us and kindly directed us to one of the 4 vacant 4 seater tables. The hostess barked at us saying theres a queue that you have to follow. My sister told her that we were in the queue and before i could explain that the waiter was kind enough to direct us to a table she reached for my sister's arm. My sister told her to stop and i told her that we were in the queue and the waiter asked us to be seated. There was a family of 8 in the queue infront of us hence she probably didnt notice us. Once seated Slindile who is a gem served us and gave us excellent service. The hostess proceeded be extremely unprofessional by talking very loud and abruptly to the waiters which is unacceptable in a restaurant especially if the restaurant is busy and the waiters are trying their best to maintain a friendly attitude and serve us. The hostess approached our table to ask if we need anything and we asked for take away container. She proceeded to tell Slindile to get one for us in a very abrupt manner which was appalling. The host who is usually on duty, a white tall gentleman is always very professional and courteous and you should consider asking him to train this woman on proper etiquette. Please forgive me for not remembering the hostess and host's names