Poor Customer Service by Academical Manager

I am highly disappointed with the above educational facilities of high education that take students education for granted as i have been waiting for My N6 Certificate for the last 9 Months and i have been passed by good jobs opportunities as companies requires certificates for verification and i have results but i haven't been provided my certificate and every time i visit the office i am taken from pillar to post by this two Colleges.

But ironically if you owe them the will call you none stop, So from my perspective is that if a student pays on time he is been taken for a ride as i don't owe anything my accounts are fully paid but i have no certification to show for it and i missing out on jobs prospects every day which it is frustrating.