Centrum Pharmacy Boksburg on the wrong side of consumer good will

Had the worst experience at this sad excuse of a pharmacy. My wife purchased a set of earrings at this place for R155. The earrings did not fit nicely and hurt her. We took the items back for a refund and they absolutely refused to take them back because they were "used" . How on God's green earth do you expect people to know whether something will fit comfortably without trying them on!!??? I have been a loyal customer of this place but no more! I will not set my foot in that place again. I have also laid a complaint with the consumer protection ombuds. I am sick and tired of companies treading over people that support them!