No response to emails or messages

Bad service and I believe somewhat racial profiling individuals. I opted to view a place which I really liked on Sunday. I emailed the agent the same day who never got back to me with an application form as requested or even answering my question if the place has already been taken. Mind you it was listed for move in date 1 January 2023. No response to my emails or to even consider an application because my name is not Karien or Esma Marie. I emailed again today the fourth day only to receive a response the apartment has been taken. Yet it took them 3 days to respond as I know they were waiting for someone else's info and deposit to appear. Completely disgusted and wouldn't recommend this agency.