Champagne pools DO NOT USE

Do not use Champagne Pools Alberton!!!!!!!! I requested a new quote after two years from the first inspection on which he only requested an image to give me a quote. Mike did not come and reassess the condition of the pool, pump or the weir. So instead of quoting me on one light he quoted me and I paid for 2 lights - I did not received these lights neither my money back. He was suppose to service my pump - but evaluating the level of service I had to go with someone else. I have paid for this service, but received nothing. Surely he should pay the portion of this back?? Further to this his quote and my first payment included the chemicals of the pools after completion - again a service I did not received, but I paid for... He arrived here with no prior confirmation or sighing the contract to start the work. I was at the office and had to make arrangements for him to get in. I arrived home to find the worst state of "chipping' of my pool. To cut a long story short. He informed me the weir is so old it needs to be moved and or replaced... A whoopy R20K extras.. This would have been nice to know before we commence this project. But due his slack assessment or rather no assessment this surprise was given to me He build a step obstructing the outflow and obviously to high for the water level….. He is never available when YOU phone of message him. I ask him for the size of the pool which he still have not been able to assist me with . I phoned his wife nr and his son answer who gave me a complete incorrect formula just to phone me back and ask me not tell him mum he made that mistake. I now have a reputable contractor who identified the chipping was done not just bad they also did not or just ignored the fact that the bottom of the pool was loose!!!!!! If he marlbelite over it it would never lasted more than a month. He clearly did not feel in telling me about this issue or he was just never here to supervise his workers properly. Yes, it cost me now three times more to fix his work and to get this pool to a state where one actually can swim. I will NEVER use CHAPAGNE POOLS ever. On request to get my money back - he refused. Low quotes = More money at the end of day.