Champagne Sports Resort - Wasted time and energy

On the 26th of March I sent an email advising that our team is interested in having a golf session.

Since then I've been emailing back and forth w.r.t to this golf session. Today I was told our golf session can only take place from 2h30pm on Friday 24th May as another group has booked the same day.

When I then asked why I wasn't warned the first time I mentioned the golf session, that there was another group booking for golf on the same day as us I was told the following;

"Unfortunately, I didn’t know that there was another group booked, because Golf bookings are done directly with the Proshop not with me, I only assist with checking availability and bookings for our clients when I have the dates and numbers"

I'm angry that I've spent a month talking to these people back and forth about this Golf session and not once was I told, "Your golf booking is not booked or provisionally booked because it's not our job please contact the right people and make your own arrangements".

This could have been avoided had I been told me on 26th March in my very first email where I mentioned the golf session that it's done with another department. Instead I wasted time and energy talking to the wrong people and that's now blown up in my face.

This situation has created chaos in our plans and I am livid.

Please be very careful when booking with this company. Double check then triple check every detail so you don't get *****ed like I did.