Needing a ASAP operation but there is no answers or help WHY ???

Good day, it's sad and very upsetting that at ER my husband was in there and he has been waiting for very long and has been that on having a thyroid that is extensively massive and huge and not functioning at all the complications he has is: (dizziness, not eating (losing 30kg in two months), been weak, not been able to talk correctly, affecting the ears, on earache, not breathing properly (life threatening) as his thyroid is obstructing and pushing down on the oesaohagus and him grasping for air) it's so not right that an operation can't be done as to the hospital been to booked up and there been no beds, why can't any hod or upper authority help on an emergency operation and just allowing my husband to have help and to have a normal life, his been told by ER that he has to come only in January next year (but still no date has been set), but what is his way on living the way he has with serious complications on his life it's so not correct, nobody even in the ER the doctors or nobody speaks or explains anything on his life or how he can manage with this at any means or ways as he is battling to grasp air at many measures, please this is not right or fair on the health board for this gentleman my husband to not receive an emergency procedure to make his life and matters a lot easier, he is needing an operation immediately and if somebody or hod or upper authority help as this is a serious matter in need, this is serious and he needs an operation ASAP, is there anybody that can assist him