Think Twice Before Enrolling with This Company

Firstly, I signed up with an installment plan, which wasn’t a problem, and I was ready to start. I was called for onboarding, and I actually began to enjoy the process, even going through the course I enrolled in without issues. During onboarding, I was told a facilitator would contact me, but I waited for weeks with no follow-up.

As my next installment payment approached, I received no reminders or any communication about payment deadlines or links to pay. Instead, I had to call myself. When I spoke with a lady named Ayanda, she was not very helpful—she interrupted me multiple times, which was frustrating. At that point, I decided I couldn’t continue.

I sent an email to cancel, but it felt like no one really cared about my concerns or frustration. Even Ayanda’s so-called manager, who didn’t introduce themselves properly, just said I confirmed the cancellation without addressing my experience. The service was poor, and it felt like the company cares more about money than the students. They do offer refunds, but the overall experience was very disappointing.