Title: 70+ Days of Broken File Exports – ChatGPT Still Unusable

Complaint:

I am a ChatGPT Plus subscriber, and for over 70 days, the platform has failed to perform the most basic function: downloading working files.

This issue began after a *******ed ZIP file export in March/April and has never been resolved. Despite weeks of full troubleshooting (PC, Android, resets, clean installs), the export/download system remains broken. Files are either non-functional, contain injected code, or simply fail.

Now the platform is even injecting backend Python code trails into my files — undeniable proof this is a ChatGPT system failure, not a user issue.

Support acknowledges the failure, but they:

Refuse to provide a fix

Refuse to escalate to engineering

Offer only scripted apologies while I lose time, files, and job application momentum

This failure has disrupted my career as an Advanced Scaffold Supervisor. I’m demanding:

Full technical restoration of file download/export functions

Engineering-level support, not chatbot scripts

Or compensation at my daily professional rate of $350 USD per day for every day this service remains broken

Until resolved, I strongly warn others: do not rely on ChatGPT for any professional file handling or document work.

Marius Swart