Active since May 2022
Complaint: I am a ChatGPT Plus subscriber, and for over 70 days, the platform has failed to perform the most basic function: downloading working files. This issue began after a *******ed ZIP file export in March/April and has never been resolved. Despite weeks of full troubleshooting (PC, Android, resets, clean installs), the export/download system remains broken. Files are either non-functional, contain injected code, or simply fail. Now the platform is even injecting backend Python code trails into my files — undeniable proof this is a ChatGPT system failure, not a user issue. Support acknowledges the failure, but they: Refuse to provide a fix Refuse to escalate to engineering Offer only scripted apologies while I lose time, files, and job application momentum This failure has disrupted my career as an Advanced Scaffold Supervisor. I’m demanding: Full technical restoration of file download/export functions Engineering-level support, not chatbot scripts Or compensation at my daily professional rate of $350 USD per day for every day this service remains broken Until resolved, I strongly warn others: do not rely on ChatGPT for any professional file handling or document work. Marius Swart
I am very sorry to say but Nedbank has got no service at all I have been with them just over 1 year but and to simple things I wanted done is just not possible or it takes forever to happen. 1) My main complaint is that on the 6 of January 2025 I reported a ***** case (case number 90271293)of almost R9000 to the ***** department minutes after it has happened..I was told it will take 6 to 9 weeks. After about 7 or weeks I phoned the ***** branch, I was told after 4 calls an using more than a hours airtime and put truogh to may 10 divert people and departments, the lady said its still under investigation. She told me she would phoned me with details and status of my claim. So up till yesterday 8 April nothing happened, no reply no info no money. So I phoned again and this time it took me longer and then was asked did I never received a phone call or email I told her no she said she could track to some manager for signature but she doesn't know why and how it could take this long I explain I have not been working since Desember and it's a lot of money for me she agreed and said she will send a email and today a call to get feedback and status of the case. Well 22H14 now still nothing. I was told that's a Nedbank thing you hardly ever get the case resolved like by the other bank I institutions and I can right money off. I refuse to be *****ed twice that's why I am writing to you. Please help and assist a worker with out a income. 2) Last year I went to them to give my mother signing writes my account and get a card if something happens to me. After 3 months and 20 or more visits to our Parys branch she at the age of 74 gave up. There was excuses after excuses and then more excuses. We gave up she never got it. So hellopeter can you assist us to improve the standard of service at our own Parys branch and the rest of Nedbank, or are we expecting it like the current position our country is in ? If that is the case we might as well all stop doing what we thought to do and sit the doing it the African way. Hope to hear from you soon.
I am not getting any joy and support for Rain,. After payment I requested my wifi to be reconnected on Friday, but to no avail ,it is Tuesday, 6 days later and still not back in use ??????? I will never promote this provider and the product to any ather person and will report this matter to "hello Peter:" !!!!! They are trying to sell me mobile phone sim cards also but when I asked the sales person what will happen if I have an emergency or something to take care of and there is no support what do I do , the answer was " I am sorry " what do you think about this?
Ja ek is maar hoekom moet ek weer inspeksie ding doen dis van een betater na n ander julle het niks op die foon gesprek gesê nie.
Hello Peter Reference Number: 978383 for the inconvenience of this 4 working days waiting for you to be able to pay for the 2 most important accounts of my live to find a new job. I am making sure you and everyone that are reading this complaint will be astonished how I feel about Nedbank limited and their strive to to not helping me with the following banking problem I had. This is what happened and Nedbank assistance to help me !!!!! On Saturday morning from 07h00 I started to borrow money for my daughter and helping me to pay my 2 most important accounts. I am waiting to hear from companies and agencies to find a job after I have been trying for several months. She has been making a lot of sacrifices to help me to make sure that I am able to get the account paid on time. I went to my Parys branch to deposit the money into my account asap and then pay the bills, when I confirmed the deposit I was receiving the message that at that moment a technical problem had occurred and the funds are been kept and to go to the bank for any assistance, and was told that after explaining what happened and the urgency and all the rest that I did to make my payments on time, I was just told to wait 4 working days for me to get the money to me,so I told them I would like to submit another ways to help me.If I have known this I would have waited for Monday to get my money but Monday I have to pay my daughter back as she has to pay her bills and the other stuff as she is a newly married woman and she has a lot of stuff to pay. I have been trying to get a hold of anyone who could helping me with this problem with no avail and a very ignorant bunch of Nedbank employees who have not done anything to help me!!!! I am here to tell people about how you can get your self in a position where you can find no assistance from Nedbank and to think hard about this institution whom have a don't care about what you are going through, but they are just saying you have to wait for 4 working days and that's it. Please don't make any mistakes when you make a decision to go and get a new account from Nedbank limited as they will not give a **** of you !!!!!!!! Have a great weekend and see you in 4 working days 😀 😄 👍
Ek het my eis ingedien , tjoef chaf alles ingedien , n oproep van "Hannes Groenewald" en die saak handteerder en ek was besig om te vra hoe nou gemaak en terwyl hulle nog praat toe is die geld in my rekening. Virseker se span werk is on onbeskryflik goed. Baie geluk Virseker.
People for once I need to tell people that Virseker is maybe the best insurance company in SA , the go the extra mile for the client where as , others put put 300 annoying ads on TV and when it comes to pay it is this problem or that document and rules t's&c's. I have almost ben three and a half years with Virseker and I will never change. But if it was not for the most ***yest girl at the 7th "Afrikaans is Groot" concert in Pretoria who said to me , "oom as jy nooit weer probleume met versekering of eise wil hê nie of verneuk te word omdat oom nie mooi verstaan nie , bel ons Maandag oggend en oom sal nooit spuit wees nie !!!" Thanks Virseker you are a great team.
I am submitting this on behalf of my elderly mother who is not an expert on the modern technology of using the internet and other tools to help them. She's solely reliable on their resevations department and telephone service. Poor service at resevations, poor and unprofessional service at your reservation department. Elderly people who have bad technology experience, and aren't experienced enough to make on-line resevations, and rely solely upon the resevations team to provide them with the best as possible service and assistance with their resevations. Kindly contact 068 329 6047 urgently and provide us with written confirmation of receipt of this complaint. I am astonished that a multi international company such as Sun International has to be reminded by the customer of this poorly and unprofessional services.
I was told to pay R3416.05 outstanding installment , by one of the dept collectors from fnb and promised me the use of my revolving facility actually twice , that will havetold to pay , by one of the dept collectors from fnb and promised me the use of my revolving facility actually twice , that will have access to my revolving facility , and 1 from the secure chat , so by 2 divergent fnb departments. i will now escalate it to the , ombudsman , and i will start , from where all this problems has started. then to hello peter because i have nothing to eat tonight , and fnb feel a f@ck for us.!!!!! as long as they get more customers with they're misleading advertising as per they're fb messenger adverti*****t below, they claim to do. and 1 of the 2 promises made to me , by they're secure chat group. the other one was a phone call , luckily they record all they're calls. 🤔🤔🤔🤔 https://www.hellopeter.com/first-national-bank/?pg=106 and my application for the covid relief fund thats been pending for 2 weeks at least after handing all the the requested documents. fnb is just making promises but always making excuses when something is not goin there way. is that why they have 76% complaint rate according to the ombudsman statistics ? access to my revolving facility , and 1 from the secure chat , so by 2 divergent fnb departments. i will now escalate it to the , ombudsman , and i will start , from where all this problems has started. then to hello peter because i have nothing to eat tonight , and fnb feel a f@ck for us.!!!!! as long as they get more customers with they're misleading advertising as per they're fb messenger adverti*****t below, they claim to do. and 1 of the 2 promises made to me , by they're secure chat group. the other one was a phone call , luckily they record all they're calls. 🤔🤔🤔🤔 https://www.hellopeter.com/first-national-bank/?pg=106 and my application for the covid relief fund thats been pending for 2 weeks at least after handing all the the requested documents. fnb is just making promises but always making excuses when something is not goin there way. is that why they have 76% complaint rate according to the ombudsman statistics
Good morning This is now the second time I am complaining FNB's INCOMPTANCIES. This started on the 16th march. Loan on my Live Insurance (Marius Swart <mariusswart1971@gmail.com> Mar 16, 2022, 10:47 AM to Shivani Can you assist me with info. A while ago I received a notification that I can make a loan on my Life insurance policy , I am Herm**** Bernardus Swart id 7102035035085 policy no:FL16PR72 , or a consolidating loan please assist.) And after a whole lot of complains and promises one of the private banker managers took over my case. It started off rather good , I explained to her that I applied for a consolidation loan from a norther institution and i just need to make TEMPORARY LOAN from them for my debit orders to go true cause the other institution need to check if Credit score can make the loan acceptable , well FNB refused after I got a message on my bank app that it was approved she informed me it was declined. Long story short this is what I got on (On Mon, 13 Jun 2022, 14:35 Hodnett, Janine, <Janine.Hodnett@fnb.co.za> wrote: Good afternoon Marius We have liaised with the FNB Life team and they advised that you can put forward a claim for inability to earn income. You will need to provide documents such as a certificate of service and any proof to support that you have not been earning income. Please advise if you are able to arrange this and we can email the documents through to FNB Life. Kind regards) In the meantime the other institution has notified me that thye have dificalties with my aplication for my consolidation loan. after explaining it to her , I was notified on Friday ( On Fri, 17 Jun 2022, 14:39 Hlela, Bongeka, <Bongeka.Hlela@fnb.co.za> wrote: Hi Marius, Unfortunately not, the claims team is advising there turn around tine is 7-14 working days, yes they are working on your claim but they are unable to provide a response by today. I have requested my manager to also assist with escalating. Kind regards, Bongeka Hlela | Premium | Private Wealth | Private Banker Analyst FNB Acacia House, 2nd Floor, 2 ****mbe Drive, Umhlanga Rocks, 4051|Tel: 087 312 2919 | Email: Bongeka.hlela@fnb.co.za 24/7 Service Suite 087 730 6000. International: +2711 245 5080 CURRENTLY UNDER SUPERVISION. Find us on all major social media platforms First National Bank – a division of FirstRand Bank Limited. An Authorised Financial Services and Credit Provider (NCRCP20). Shivani Rooplal | FNB Private Wealth Banker | FNB Private Wealth Durban | Premium 2nd Floor, 2 ****mbe Drive, Umhlanga Ridge | Tel: 087 736 0915 | Cell: 0768623683 Email: Shivani.Rooplal@fnbcoza | Web: fnbcoza | Mobile: fnbmobi UNDER FAIS SUPERVISION 24/7 Service Suite 087 730 6000 Find us on all major social media platforms First National Bank – a division of FirstRand Bank Limited. An Authorised Financial Services and Credit Provider (NCRCP20). From: Marius Swart <mariusswart1971@gmail.com> Sent: Friday, 17 June 2022 14:19 To: Hlela, Bongeka <Bongeka.Hlela@fnb.co.za> Subject: Re: Claim for 59875543246th time - [External Email] Hi Bongeka It's now 14h20 and no feedback yet.!! Thank you Marius Swart 0824876303 On Fri, 17 Jun 2022, 13:00 Marius Swart, <mariusswart1971@gmail.com> wrote: Hi Bongeka It is 13h00 now any news ? Thank you Marius Swart 0824876303 On Fri, 17 Jun 2022, 10:46 Marius Swart, <mariusswart1971@gmail.com> wrote: Some may be double sorry for that just communicate with me , I need some money today please Thank you Marius Swart 0824876303 On Fri, 17 Jun 2022, 09:15 Marius Swart, <mariusswart1971@gmail.com> wrote: You can Call me nou Thank you Marius Swart 0824876303 On Fri, 17 Jun 2022, 09:06 Hlela, Bongeka, <Bongeka.Hlela@fnb.co.za> wrote: Good day Marius, Please note that I tried contacting you to no avail, please advise on a more convenient time to contact you. Claim was submitted and your reference is FNBREF#164017195, I have contacted the FNB life team again on 0877367774 this morning and they had requested a termination letter with a company letterhead and signature, as they will not accept the email provided. The previous consultant had advise they just require a letter of service which you have provided and any other communication from your employer, I apologies for the inconvenience caused. Kindly provide the termination letter at your earliest convenience. The claims team have also confirmed that they have a 14 day turn around time for claims, you are covered for your FNB credit facilities such as credit card, personal loan, revolving loan. They are only able to confirm the duration of the cover once they have done an assessment. Kind regards, Bongeka Hlela | Premium | Private Wealth | Private Banker Analyst FNB Acacia House, 2nd Floor, 2 ****mbe Drive, Umhlanga Rocks, 4051|Tel: 087 312 2919 | Email: Bongeka.hlela@fnb.co.za 24/7 Service Suite 087 730 6000. International: +2711 245 5080 CURRENTLY UNDER SUPERVISION. Find us on all major social media platforms First National Bank – a division of FirstRand Bank Limited. An Authorised Financial Services and Credit Provider (NCRCP20). Shivani Rooplal | FNB Private Wealth Banker | FNB Private Wealth Durban | Premium 2nd Floor, 2 ****mbe Drive, Umhlanga Ridge | Tel: 087 736 0915 | Cell: 0768623683 Email: Shivani.Rooplal@fnbcoza | Web: fnbcoza | Mobile: fnbmobi UNDER FAIS SUPERVISION 24/7 Service Suite 087 730 6000 Find us on all major social media platforms First National Bank – a division of FirstRand Bank Limited. An Authorised Financial Services and Credit Provider (NCRCP20). From: Marius Swart <mariusswart1971@gmail.com> Sent: Friday, 17 June 2022 01:36 To: Angadh, Nashvir Ashok <NAngadh@fnb.co.za> Subject: Claim for 59875543246th time - [External Email] ----------------------------------------------------------------------------------------------------------------------------------- CAUTION - EXTERNAL SENDER - Please be careful when opening links and attachments! FNB Cyber Security Office. ----------------------------------------------------------------------------------------------------------------------------------- More than 2 day and nights look at the f$#@$% time and nothing so you call me before 9hoo or a ombudsman again !!!!! Attached is what the ap requested I expect the matter to be resolved by COB today !!! 16 Apr 2022 - (Free)..U1R4SUMCBQEDGBhyE1cASwYFJRIWVwYBVhQdJxdUAEhVBSJBQAQFVFQYHnZEVF0eBQZyREYEBgJQH010SgZcSg.DBdVVW50cXJuAHJrWQVXWwQLXD1UVQYDVAkFUVUBVVFSAVECBwAAUlIMBg.pdf 16 Apr 2022 - (Free)..U1R4SUMCBQEDGBhyE1cASwYFJRIWVwYBVhQdJxdUAEhVBSJBQAQFVFQYHnZEVF0eBQZyREYEBgJQH010SgZcSg.DBdVVW50cXJuAHJrWQVXWwQLXD1UVQYDVAkFUVUBVVFSAVECBwAAUlIMBg.pdf 18 Mar 2022 - (Free)..Bg8uB0sBUQJWTh1xRwZVTV****RFC1NRU0sRcENRVxAIWi5VE1MAVlBMHXBCVlcZBFosWBRWBgRRHxwgQ1NSHA.WUIPCmZ3JXE7VndoDVQCXVEIWWoHCVNTUVYJBgEEAgkPUFEHVFcFUFZYBQ.pdf 18 May 2022 - (Free)..UwEvV0sEVQULTxh-EFFTGwZZeFlKVlEEBRsacENWV00AAH9YQQUAVwVOTn9EXVRIAl58B0sAAgFQT00nRF1UGQ.DEwOWm1yIXZmV3JnWgMECwRZDWcDVFEGBwYCBgEDAlQHCgAKDQEFUQNaVg.pdf 18 May 2022 - (Free)..UwEvV0sEVQULTxh-EFFTGwZZeFlKVlEEBRsacENWV00AAH9YQQUAVwVOTn9EXVRIAl58B0sAAgFQT00nRF1UGQ.DEwOWm1yIXZmV3JnWgMECwRZDWcDVFEGBwYCBgEDAlQHCgAKDQEFUQNaVg.pdf 111-WC169.PDF Document from Marius Swart IMG-20220615-WA0017.jpg Marius Swart Madagascar contract - signed.pdf Marius Swart Madagascar contract - signed.pdf pay dlips.pdf pay slip.pdf Untitled document Please sort this by COB today!!@ Hello Peter & ombudsman is waiting my response. This email is subject to a disclaimer. Visit the FNB website and view the email disclaimer and privacy notice by clicking the "About FNB + Legal" and "Legal Matters" links. If you are unable to access our website, please contact us to send you a copy of the email disclaimer or privacy notice. This email is subject to a disclaimer. Visit the FNB website and view the email disclaimer and privacy notice by clicking the "About FNB + Legal" and "Legal Matters" links. If you are unable to access our website, please contact us to send you a copy of the email disclaimer or privacy notice.) So as you can see from 13 March when it started till Friday 17 June i have achieved nothing and still have to wait 7-14 working days for there claims department!!!!!! I am so done with FNB's incompetece's !!!!! CAN YOU PLEASE ASSIST ME !!!!!!!
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