Chavda International Pty Ltd
Claimed Business
|4|8 Reviews (last 12 months)|This business does not respond to reviews
Chavda International Pty Ltd
Claimed Business
|4
8 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Chavda International Pty Ltd is widely praised as a go-to online tool retailer, with customers consistently mentioning fast and reliable delivery, even to remote areas, alongside competitive pricing and a strong product range. A recurring theme is excellent communication throughout the order journey, including proactive updates and quick resolution of order errors. In-store visitors highlight friendly, knowledgeable staff. However, a notable concern raised relates to extended back orders and pricing adjustments after long delays, which left at least one customer feeling unfairly treated and frustrated.
Performance(last 12 months):
NPS Score
33Likely
NPS Score
33
Recommended: Likely
Review Distribution
4|8 Reviews
Sep '25 - Aug '26
Recent reviews (8)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceD
Dan
1 reviews | Active since Sept 2025
22 May 2026, 11:24
Chavda Wrong price
Be very careful of doing business with this company, i bought a produt from them online the owner calls me to say that it was the wrong price and i must pay more this is not on i would not buy anything from them
Helpful (0)
|Replies (3)D
Dan
1 reviews | Active since Sept 2025
22 May 2026, 11:24
Chavda Wrong price
Be very careful of doing business with this company, i bought a produt from them online the owner calls me to say that it was the wrong price and i must pay more this is not on i would not buy anything from them
0
Replies (3)BvdB
Barnie van den Bergh
1 reviews | Active since Aug 2009
24 Mar 2026, 10:55
Best online site and delivery.
Best online tool store, fast delivery and great prices... Used them multiple times and they never disappoint. Please keep up the good service guys.
Helpful (0)
|Replies (1)BvdB
Barnie van den Bergh
1 reviews | Active since Aug 2009
24 Mar 2026, 10:55
Best online site and delivery.
Best online tool store, fast delivery and great prices... Used them multiple times and they never disappoint. Please keep up the good service guys.
0
Replies (1)LV
Lizette V
1 reviews | Active since Jun 2023
16 Dec 2025, 11:28
Unhappy customer
I am very unhappy with Chavda. My husband order from them already in August. We had to follow up with them everytime because it was on back order. Now it came and they want ons to pay more because the price went up. It is not my problem that they could not supply us immediately and now after four months we must pay extras
Helpful (0)
|Replies (2)LV
Lizette V
1 reviews | Active since Jun 2023
16 Dec 2025, 11:28
Unhappy customer
I am very unhappy with Chavda. My husband order from them already in August. We had to follow up with them everytime because it was on back order. Now it came and they want ons to pay more because the price went up. It is not my problem that they could not supply us immediately and now after four months we must pay extras
0
Replies (2)KW
RJ
Roberto J
1 reviews | Active since Apr 2013
1 Dec 2025, 08:24
Oustanding service
Upon my arrival, I engaged in purchasing activities and had a pleasant conversation with the security personnel at the entrance, as well as with Akshaar. The service provided was exceptional, the product selection was impressive, and the pricing was quite competitive. I am certainly inclined to make further tool purchases from them.
Helpful (0)
|Replies (0)RJ
Roberto J
1 reviews | Active since Apr 2013
1 Dec 2025, 08:24
Oustanding service
Upon my arrival, I engaged in purchasing activities and had a pleasant conversation with the security personnel at the entrance, as well as with Akshaar. The service provided was exceptional, the product selection was impressive, and the pricing was quite competitive. I am certainly inclined to make further tool purchases from them.
0
Replies (0)