Checkers Overport teach your staff customer service skills...

I went to checkers Overport today and I found the cashier (Nhipho) and front desk cash clerk (Nomfundo) to be both rude and unfriendly... I lost my checkers Xsavings card I asked if I could use my ID and she says " the systems are not working it's best to barrow someone else's" I then asked for a new card she again says "it is best to barrow a card from someone" i then emphasized I want a replacement card she then calls Nomfundo who should never be a supervisor she certainly has no customer service skills. The 2 employees then communicate in a language that I cannot understand... This made me feel very uncomfortable as I could see in the tone this is now an inconvenience for them as the till could not give me a replacement card... She then calls me to another till, I ask Nomfundo will this be long as I am in a hurry she does not respond completely ignores me.. I ask again again she ignores me again.. I then say to her I am the customer and she should not be ignoring me, finally she responds in an attitude.. I will not go in Checkers Overport again there are many retail stores in the area to chose from Checkers you have lost a valuable customer .