Chery SA will financially ruin you

We experienced an issue with our vehicle while driving down to Durban from Bloemfontein on holiday. It is day 12 and our car is still not fixed. We only found out after a week and 3 days that the parts needed to fix our vehicle is on back order and could take 6 weeks. We have had 12 days of hell begging and pleading constantly for updates, callbacks and emails - they just ignore us and if they do respond, they take 2 to 3 days. They rented us a vehicle to get home - booked us an uber to go collect the rental vehicle but booked an uber go resulting in us having to kick our child out of the uber and leave her alone at the holiday home. Then we had to pay a R2400 deposit for the rental which was supposed to be refundable - Chery told us that we should collect the car the friday and drop it off at avis bloem on the monday with a full tank of petrol - which we did, only to be told 2 days later that we are being penalized R1400 because we did not drop the car off in Ballito (like seriously, we live in Bloem, must we fly the car back), R400 because we did more than the allowed ****ms (but from ballito to our home is over ****ms) and the last amount for insurance, contract fees and admin fees all coming to R2200 - all because of Chery's incompetency. We also had to stay an extra night because we thought that the car would be ready for when we needed it so we gave the branch where the car is standing an extra day to finish - that extra night was R1500. In desperation to be rid of the terrible service, i need to sell my paid off chery and buy a different brand just so i dont have to deal with this ridiculous brand anymore, to be saved from the emotional trquma im experiencing which will result in me having to finance the difference between the 2 vehicles because apparently I have to accept that losing R160000 in 2.5 years on a car is just grand! I have lodged a complaint with MIOSA, Chery does not even take that to heart, they just dont care. Do NOT buy a chery, its a **** brand, you will only cause yourself massive trauma. Attached is a screenshot of the money avis has penalized us so you can see its not a lie. Chery also will not provide me with the voice recordings that I requested twice already.