TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
People please be warned, Chevy Boys are a bunch of *******. The sold me an alternator for my Cruze, the indicated it was new, yesterday the alternator arrived, I could see when opening it that it was used before, which made me reluctant to fit it, I got it tested and the auto electrician confirmed its not working. I contacted Ash from Chevy Boys, they refuse to return and refund me. Even if you desperate do not buy anything from them. I will definitely take action against such thievery.
1 reviews | Active since Jan 2020
People please be warned, Chevy Boys are a bunch of *******. The sold me an alternator for my Cruze, the indicated it was new, yesterday the alternator arrived, I could see when opening it that it was used before, which made me reluctant to fit it, I got it tested and the auto electrician confirmed its not working. I contacted Ash from Chevy Boys, they refuse to return and refund me. Even if you desperate do not buy anything from them. I will definitely take action against such thievery.
1 reviews | Active since Jan 2020
First off, stay away if you value your money. Alternatively if you still decide to go with them, make sure to view the item before making any payment. Very bad experience with this business but honestly not surprised looking at the reviews now, and the responses. Will probably be labeled as disgruntled but when you are cheated out of money, I suppose it would make someone disgruntled. Adding onto the below comments, the price paid for the part was only slightly cheaper than the dealer, however it was a second hand part which was only discovered upon collection (so not disclosed upfront). Regardless of that fact, the part had to be returned due to being for an incorrect spec vehicle however when being refunded, we are only refunded 80% of the value and told 20% is a handling fee. A term of sale that is on a laminated paper that is posted up who knows where. The business grossly neglects and ignores the requirements of the CPA which, generally states a full refund. They somehow still try to argue against that protection as if their policies supersede the law. In communications, they further state all these conditions are stated beforehand however this is not the case and they can not provide any evidence to support that claim. If a business was used to describe unethical, I have no doubt this would be the business.
1 reviews | Active since Jan 2020
First off, stay away if you value your money. Alternatively if you still decide to go with them, make sure to view the item before making any payment. Very bad experience with this business but honestly not surprised looking at the reviews now, and the responses. Will probably be labeled as disgruntled but when you are cheated out of money, I suppose it would make someone disgruntled. Adding onto the below comments, the price paid for the part was only slightly cheaper than the dealer, however it was a second hand part which was only discovered upon collection (so not disclosed upfront). Regardless of that fact, the part had to be returned due to being for an incorrect spec vehicle however when being refunded, we are only refunded 80% of the value and told 20% is a handling fee. A term of sale that is on a laminated paper that is posted up who knows where. The business grossly neglects and ignores the requirements of the CPA which, generally states a full refund. They somehow still try to argue against that protection as if their policies supersede the law. In communications, they further state all these conditions are stated beforehand however this is not the case and they can not provide any evidence to support that claim. If a business was used to describe unethical, I have no doubt this would be the business.
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