Very horrible customer service 😒

Monday the 16th around 8.30 we visited chicken licken diepkloof zone wat a horrible experience we had we waited 30mins on the driver thru queue we get to order the guy says he doesn't have enough plain meat can he give us 2 pieces plain and the rest hot we agreed when we get to the window to pay he tells us that the meat is finished we asked him wat now coz we've been waiting for so long n other shops are closed so wat now he calls his manager a lady came n we explained wat wrong she looked at us like so wat do you want me to do I don't care after arguing she said to us she will cook the meat but it's going to take 15mins we said okay;she said u can wait at the parking lot sharp,guess what after 7mins a lady comes brings the order n when I opened to check n taste the chicken is hot 🔥 🥵 when we took it back n asked for our money we where given a very bad attitude by the manager lady n oupa the other manager the where not bothered on wat happened they didn't even apologize,we has a very horrible experience and there's alot of bad reviews about that shop without looking they going to lose alot of customers.