CC
China City in pinetown old main road
Unclaimed Business
CC
China City in pinetown old main road
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Naomi M
1 reviews | Active since Jan 2020
7 Sept 2024, 09:18
Disrespected by a store cashier
I just left the store now after an altercation I had with one of the female cashiers. I am so disappointed at the level of low client service standard I received. I was on the phone in the queue, looking at the cashier and waiting for her to call me. Then, I ask if I may come and she says yes. Then I ask her why she didn't call me and ahw says, I should have seen that I should come bcos she wasn't helping anyone. The level of disrespect was disgusting. Then I say to her, I thought she was busy ans didn't want to just come. She answers me still and says, busy with what cos I was on the phone. Please re train ur cashiers, cos therws no ways this is allowed
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Naomi M
1 reviews | Active since Jan 2020
7 Sept 2024, 09:18
Disrespected by a store cashier
I just left the store now after an altercation I had with one of the female cashiers. I am so disappointed at the level of low client service standard I received. I was on the phone in the queue, looking at the cashier and waiting for her to call me. Then, I ask if I may come and she says yes. Then I ask her why she didn't call me and ahw says, I should have seen that I should come bcos she wasn't helping anyone. The level of disrespect was disgusting. Then I say to her, I thought she was busy ans didn't want to just come. She answers me still and says, busy with what cos I was on the phone. Please re train ur cashiers, cos therws no ways this is allowed
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Bongumusa M
1 reviews | Active since Jan 2020
1 Dec 2021, 18:47
Rude manager poor customer service from China City shop in Pinetown
I am writing this review on a very very sad and heavy heart. On Sunday the 28th of November 2021. I visited China City in Pinetown by the old main road. Was looking for just a small tv set for a certain family. When I was in this shop went around looking for this tv finally about two ladies showed me where the tv is situated. I made my way to the shelf and the people who were assisting me had no time or whatsoever but I thought let me just let it go. The real problem started when I went to the till to make payment and I ask why am I not given the tv then I can make payment one lady said to me, the rule of this shop is one need to make payment first before he/she be given the electric appliance was surprised by this but I was like it fine. Now one lady who claim to be a manager said I need to swipe my card first because my card will decline cause I am a hobbo ( street kid ), then the problem started I asked her why she is judging me do I even looked like a hobbo or someone who is from the street. She insisted that I'm a hobbo and from then she started swearing at me. Then I asked for the manager or the owner of the shop was told by her that she is the manager and I asked for someone above her was told that he/ she is in China, asked for the number and email address of the owner they refused from then they were swearing at me calling me with all sort of names. They even said to me why I am buying fakes ( imitation ) from China cause i was very surprised that a manager of the shop will say that to me. I decided to start recording these two ladies and I have videos as evidence of what was happening and things they were saying to me. I people to boycott all the china city shops more especially the one in Pinetown by old main road as the managers of this shop believe that was not supposed to by there as they are selling fake product also as they had no customer service instead they are very judgemental. One ladies name is Zinhle if I'm not mistaken but they refused to give me their names etc. There was a Chinese lady in the store and she can't speak English and she didn't even want to speak to me in order to address this matter. These two black females are not supposed to work in any place as they have no respect for people they are rude no customer service they are judgemental also they strongly believe that the shop they claim to be managing is selling fake products as it from china. People boycott this china mall shop. I still want to address this matter with the owners of the shop as I was told they are in china and they will come back after a week.
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Bongumusa M
1 reviews | Active since Jan 2020
1 Dec 2021, 18:47
Rude manager poor customer service from China City shop in Pinetown
I am writing this review on a very very sad and heavy heart. On Sunday the 28th of November 2021. I visited China City in Pinetown by the old main road. Was looking for just a small tv set for a certain family. When I was in this shop went around looking for this tv finally about two ladies showed me where the tv is situated. I made my way to the shelf and the people who were assisting me had no time or whatsoever but I thought let me just let it go. The real problem started when I went to the till to make payment and I ask why am I not given the tv then I can make payment one lady said to me, the rule of this shop is one need to make payment first before he/she be given the electric appliance was surprised by this but I was like it fine. Now one lady who claim to be a manager said I need to swipe my card first because my card will decline cause I am a hobbo ( street kid ), then the problem started I asked her why she is judging me do I even looked like a hobbo or someone who is from the street. She insisted that I'm a hobbo and from then she started swearing at me. Then I asked for the manager or the owner of the shop was told by her that she is the manager and I asked for someone above her was told that he/ she is in China, asked for the number and email address of the owner they refused from then they were swearing at me calling me with all sort of names. They even said to me why I am buying fakes ( imitation ) from China cause i was very surprised that a manager of the shop will say that to me. I decided to start recording these two ladies and I have videos as evidence of what was happening and things they were saying to me. I people to boycott all the china city shops more especially the one in Pinetown by old main road as the managers of this shop believe that was not supposed to by there as they are selling fake product also as they had no customer service instead they are very judgemental. One ladies name is Zinhle if I'm not mistaken but they refused to give me their names etc. There was a Chinese lady in the store and she can't speak English and she didn't even want to speak to me in order to address this matter. These two black females are not supposed to work in any place as they have no respect for people they are rude no customer service they are judgemental also they strongly believe that the shop they claim to be managing is selling fake products as it from china. People boycott this china mall shop. I still want to address this matter with the owners of the shop as I was told they are in china and they will come back after a week.
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