LACK OF PROFFESSIONALISM

I went to cidb and was treated unproffessionally by a Durban cidb employee who turned me back saying that steel work doesn't fall under CE when I'm an engineer and know that it does. Even the class of works on cidb form states that and I walked away not having upgraded because he just can. These things are important to us, they're our lively hood but to be treated like this is just so frustrating.