Refunding of customer deposit older than 60 days.

If am still waiting for the refund of my deposit after my company was as deregistered.Sixty days requirement for the refund request has already elapsed. The transaction was done last year during December already.Al the required documents was forwarded including my Capitec Bank account details. I tried to contact me office telephonically but to no avail.The documents was forwarded to the email address, refunds@cipc.co.zs