Poor management and service

We always were frequent customers of Circus Circus Galleria. Service was good and they served very tasty food at very reasonable prices. Waiters and all staff were well trained and served with a passion. I was recently very disappointed with them on "Mothers day". I phoned in the previous day for a reserved place for my wife and myself. I was told that is was a system of "first come first serve"policy. When we arrived there on the day we were told that it would be beter for us to go elsewhere as they were battling to serve the customers that were already there although there were alot of chairs not occupied.

We again started to frequent Circus Circus Galleria and we found the service to be very poor. We actually opted to go over to Mug and Bean for our beverage.