1 reviews | Active since Member
There are NO negative ratings here, otherwise, zero would be a - 1000. Never had such bad service, and lack of empathy for bad service. Delivery was scheduled for 30th December 2024. Nothing arrived. Maybe due to it being silly season, no disrespect meant. 2nd January 2025, called the company. Absolute no apology, just blank reply that the driver was in an accident, and parcels were damaged. Mine however was not, executed the wrapping was. Promised delivery around 15:00. Nothing arrived. No feedback why not. Called 2nd January 2025, and again, lack of communication, and no apology. Now, that's NOT how to attract new business. Called again this morning, 03rd January 2025. Again, no apology, no empathy, just a very bad response to my delivery. Promised delivery before 12:00 today. Having been in marketing for many years, and heading up a division of a large banking group, this would have had extremely high response to the clients needs. Service, or the lack of service, reflects on the staff, and the company and how they deal with clients. DONT recommend them to anyone, because I hold service satisfaction, and understanding as an integral part of the business. They DON'T have any. 🥺😡😡