Unfair treatment by the City officials at Licensing Department

This happens at Bellville Licensing Department 04/12/2025 around 14h00. I send my husband to renew register my car and pay for the outstanding licensing's wrote a letter giving a permission to my husband to obtain licensing on my behalf. He was treated bad Infront of our daughter the lady that was working at desk No6 was shouting at him telling him of his age difference between me and him as he is a pensioner and I am not of which I do not know where does that have to do with the disc .When my husband try to explain to her that he is there to pay for the cars that is under me .The Lady retaliated call him names and everyone was listening to her even her core colleagues this happen around 14hoo or few minutes before 14h00. Please this issue needs to be addressed to this lady, and my private life has nothing to do with her. It is so disappointing to hear how ugly other people addresses other my husband is older than her she has no right to attack him of his choices. The disc was only thing we want not this commission.