Poor service, wrong amounts on statements,

Where to start, hopeless, useless does anyone know whats they doing there. Call center sucks, they getting paid for ****, they answer and keep quite, or drop the call, no wonder there are high call volumes.when you finally get to someone who decided to do the Bare minimum of their job, they tell you to go to one of the offices, you get there no one is available cause they late, when they to get there they taking there sweet time, they go greet their colleagues, like ***, than when you do get to see someone they tell you to call the call center or the system needs updating...

but you quick to send final notices to curt **** because of payment, this is your fault cause one of your your dumb @$$ systems is *****ed up because of some license or payment bull**** story, now we must wait for 4 months with no statement and they we get bill at once and when we want to make arrangements we must pay 50%, and bring salary slip and other bull **** docs, we want to may or arrange payments not buy a car...

funny you cant sort out your website to provide me with correct billing details but your site can send me final notices ...

you not worried about all the burst pipes all around, and the free water we paying for others.

i guess you and eskom are in the battle of who can give the worse service, FYI YOU WINNING!!!

just sort my Statements out correctly, and get it right this time and lets us all carry on with our lives