Unroadworthy and ********* car hire company

I would like to express our complete frustration with regards to CK car hire.

The first car we were given we couldn't drive as it kept stalling

The Lady on Wed attempted to assist and replaced with another car. All they did is replace one problem with another.

If you look at the Odometer readings you will see that on car 1, it was from Ck car hire to our residence, the next day my hubby used it for work but it keep stalling and the rest of the time it was Parked. Then he had to take it back and by the time he got to them there was even smoke coming out of the engine and the R500 he put in for petrol was gone.

The 2nd car he said felt like the gearbox was going to fall out . Didn't drive it Thursday and took it back Friday. Once again it cost us petrol and then he had to Uber back only to find out ubers don't come your side so he paid a private transport guy to get home. Another cost.

So in theory this rental has not only been a complete waste of time but also cost us money. We have been told refunds will take 14 days which is also bull****.

Pity we didnt read all your reviews before hiring a car otherwise we would have seen you give unroadworthy cars to rent. (Which i am sure is *******)

I made an immediate payment and expect all costs and deposit to be refunded to me in the normal 3 to 5 days .

I understand the md was on leave but quite frankly not my problem.

The Md also doesn't know how to respond to customer and won't refund me even when the car has been returned to them 10 days ago already and keeps saying as per contract refunds take 14 working days. My argument is contract or no contract, CK car hire has not fulfilled their side of the Contract as they provided unsafe and unroadworthy cars.

I want my refund and I want someone to go and inspect their cars and close them down.. Not safe at all

I have email correspondence and WhatsApp of our complaints and happy to share