CD
Claims department
Unclaimed Business
CD
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
100
Recommended: Very Likely
Review Distribution
3.7|24 Reviews
May '25 - Apr '26
5(65.2%)
4(0%)
3(0%)
2(0%)
1(34.8%)
5(65.2%)
4(0%)
3(0%)
2(0%)
1(34.8%)
Frequently Asked Questions About Claims department
Claims department has a TrustIndex of 0 out of 10 on Hellopeter, based on 24 reviews in the last 12 months. Hellopeter has tracked Claims department across 60 total reviews. How is the TrustIndex calculated? →
Recent reviews (24)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceC
Cheslyn
1 reviews | Active since Jan 2020
18 Mar 2026, 14:08
I would like to write a review about King Price Insurance
I would like to write a review about King Price Insurance. Thanks to Ruksaar and Sobingile for the best service. Thank you Sobingile for keeping me informed up until the tow truck came and towed the car away. I really appre iate you guys. Keep up the good work you guys are making a big difference in people's lives that are in need 🫡🫡🫡
Helpful (0)
|Replies (0)C
Cheslyn
1 reviews | Active since Jan 2020
18 Mar 2026, 14:08
I would like to write a review about King Price Insurance
I would like to write a review about King Price Insurance. Thanks to Ruksaar and Sobingile for the best service. Thank you Sobingile for keeping me informed up until the tow truck came and towed the car away. I really appre iate you guys. Keep up the good work you guys are making a big difference in people's lives that are in need 🫡🫡🫡
0
Replies (0)AM
Alfons M
1 reviews | Active since Jan 2020
18 Mar 2026, 13:56
The process was seamless and steps easy to follow
The process was seamless and steps easy to follow. Afforded an opportunity to ask questions and explain how the accident or incident happened. The customer service was excellent 👍
Helpful (0)
|Replies (0)AM
Alfons M
1 reviews | Active since Jan 2020
18 Mar 2026, 13:56
The process was seamless and steps easy to follow
The process was seamless and steps easy to follow. Afforded an opportunity to ask questions and explain how the accident or incident happened. The customer service was excellent 👍
0
Replies (0)M
SM
Simon M
1 reviews | Active since Jan 2020
10 Mar 2026, 08:44
Motor Claim
I am grateful for the experience I had with Nkateko Tshauke from the Motor Claims department. she was so professional, responsive and very helpful. Thank you for a great Service Regards Simon Maluleke
Helpful (0)
|Replies (0)LH
Lesego H
1 reviews | Active since Jan 2020
4 Mar 2026, 07:26
My claim process
I have been involved in an accident on the 24th of March i was Anxious and stressed but santam claims team has comforted be through the process Zoleka Ndabambi (Assessor) she is hands on she updates me with every process on my vehicle & Julinda January (claims Consultant) both of them are providing me with exceptional service just praying for my car to get fixed
Helpful (0)
|Replies (0)LH
Lesego H
1 reviews | Active since Jan 2020
4 Mar 2026, 07:26
My claim process
I have been involved in an accident on the 24th of March i was Anxious and stressed but santam claims team has comforted be through the process Zoleka Ndabambi (Assessor) she is hands on she updates me with every process on my vehicle & Julinda January (claims Consultant) both of them are providing me with exceptional service just praying for my car to get fixed
0
Replies (0)nM
nomathemba M
1 reviews | Active since Jan 2020
11 Feb 2026, 13:16
Compensation Fund Provincial Team not doing the work
I logged a claim with CF in 2023 Nov as an employer, and i have paid my employer during the time she was booked off sick, i started claiming the refund of TTD'S since then till today no resolution. Every time i go to the Alberton labour centre i speak to Thapelo who will come with excuses everyday and not responding to my issues, however He will assist other people He knows
Helpful (0)
|Replies (0)nM
nomathemba M
1 reviews | Active since Jan 2020
11 Feb 2026, 13:16
Compensation Fund Provincial Team not doing the work
I logged a claim with CF in 2023 Nov as an employer, and i have paid my employer during the time she was booked off sick, i started claiming the refund of TTD'S since then till today no resolution. Every time i go to the Alberton labour centre i speak to Thapelo who will come with excuses everyday and not responding to my issues, however He will assist other people He knows
0
Replies (0)L
PM
Pearl M
1 reviews | Active since Jan 2020
23 Jan 2026, 11:23
READ YOUR POLICIES CLEARLY BEFORE YOU GET ****MED!!!
Good day, I have two claims with mi-way the vichle policy and motor & combo policy. I have been with my way for 5+ years now. I have struggled with them before. My accidenr happen on the 27th of December 2025 which I had to follows ups on my claims no one ever bothered with my claim I can name them all in that claims department I don't know if they do it deliberately or it's a certain way they work but belive me when I say it has been a night from Claims manager to the entire department. Kunal Bhugwandeen, Felicity Machaba my claim handler I have never spoken to her telephonically till today as from the 27th of December 2026. You write emails she does not respond until you follow up forgetting that you also have a job ypu cannot be repeating yourself with every claim handler. But I guess what I had to do that everyday. I was pouring my heart out from day 1 but they have choosen to bully till to date. Personally Felicty Machaba has been my worse to the Panel Beater it's self Europa panel beaters in springs. And I was told that what I call rims is actually mags and it's not coverd with my motor & combo policy. But funny enough I have hit potholes those very same rims they call mags. The assesor would quote and they would get fixed but today that they are ****** all four I have being told that they are not included in my policy. So if you have a motor and combo policy with them go cancel it because they will never pay for such incident. GO READ YOUR POLICY AGAIN GOOD PEOPLE. From the first day I took out the policy send them pictures to cover my car but today they sing a different tune. FROM AN EXHAUSTED MOTHER AND DEFEATED!!!!
Helpful (0)
|Replies (0)PM
Pearl M
1 reviews | Active since Jan 2020
23 Jan 2026, 11:23
READ YOUR POLICIES CLEARLY BEFORE YOU GET ****MED!!!
Good day, I have two claims with mi-way the vichle policy and motor & combo policy. I have been with my way for 5+ years now. I have struggled with them before. My accidenr happen on the 27th of December 2025 which I had to follows ups on my claims no one ever bothered with my claim I can name them all in that claims department I don't know if they do it deliberately or it's a certain way they work but belive me when I say it has been a night from Claims manager to the entire department. Kunal Bhugwandeen, Felicity Machaba my claim handler I have never spoken to her telephonically till today as from the 27th of December 2026. You write emails she does not respond until you follow up forgetting that you also have a job ypu cannot be repeating yourself with every claim handler. But I guess what I had to do that everyday. I was pouring my heart out from day 1 but they have choosen to bully till to date. Personally Felicty Machaba has been my worse to the Panel Beater it's self Europa panel beaters in springs. And I was told that what I call rims is actually mags and it's not coverd with my motor & combo policy. But funny enough I have hit potholes those very same rims they call mags. The assesor would quote and they would get fixed but today that they are ****** all four I have being told that they are not included in my policy. So if you have a motor and combo policy with them go cancel it because they will never pay for such incident. GO READ YOUR POLICY AGAIN GOOD PEOPLE. From the first day I took out the policy send them pictures to cover my car but today they sing a different tune. FROM AN EXHAUSTED MOTHER AND DEFEATED!!!!
0
Replies (0)