refusing to give me my money on their faulty shoe

<p>Bought a shoe from Clarks Menlyn, after realized the shoe was faulty within 24hrs of the purchase, they refused to give me my money back.....I was sent from pillar to post, n still didn't win, went to choose another show to find out it was cheaper than the amount spent initially,still they don't want to give my change of R351 in cash. This is really disturbing, n to know that it's the same owner from europa art, preview,n summons makes it worse, u would except some level of intellect with the kind of shoes they have and the prices they charge.....</p>