Classic Removals
TrustIndex
0
Ranking
#23
in Transportation & Logistics
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Classic Removals has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Classic Removals across 41 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Our pool coating has started to crack. I called Pieter from Classic Pool,because they were the once who had painted on the pool coating. He promised me that they will fix it because it has a warranty. Its been more than a year now, every time Pieter makes a promise but never shows up. You can blame the weather for only so long...... I have all the WhatsApp messages, and telephone conversations to prove that he has been making excuses for over a year now. At first, his work was good, but as soon as there came a problem he started to look for any excuse not to fix the problem. So judge for yourself if you would want a contractor like that to do work on your pool.
1 reviews | Active since Jan 2020
Our pool coating has started to crack. I called Pieter from Classic Pool,because they were the once who had painted on the pool coating. He promised me that they will fix it because it has a warranty. Its been more than a year now, every time Pieter makes a promise but never shows up. You can blame the weather for only so long...... I have all the WhatsApp messages, and telephone conversations to prove that he has been making excuses for over a year now. At first, his work was good, but as soon as there came a problem he started to look for any excuse not to fix the problem. So judge for yourself if you would want a contractor like that to do work on your pool.
1 reviews | Active since Jan 2020
Digs to Digs gave me a competitive home moving quote form Sandton to Port Alfred. They were responsive to my concerns and confirmed booking times. The transport team of Glen, Michael and Marco were punctual, efficient and obliging with smiles and a sense of humour. They had no hassle with changes to the packing list and packed our items well. The move took 24 hours over night and they did not disturb our neighbours. Thank you guys for an excellent service and and pleasant experience of a usually stressful event.
1 reviews | Active since Jan 2020
Digs to Digs gave me a competitive home moving quote form Sandton to Port Alfred. They were responsive to my concerns and confirmed booking times. The transport team of Glen, Michael and Marco were punctual, efficient and obliging with smiles and a sense of humour. They had no hassle with changes to the packing list and packed our items well. The move took 24 hours over night and they did not disturb our neighbours. Thank you guys for an excellent service and and pleasant experience of a usually stressful event.
1 reviews | Active since Jan 2020
laced I sent my galaxy S20 plus in for a screen replacement to Royal Classic Trading, Polokwane in Sept 2021. I was told that the camera shutter was faulty and they quoted me R7400.00. There was nothing wrong with the camera as i take photo`s every day as required by my work. As the phone was with them for a while i paid the amount told them to do the repairs. I received my phone back and after about a month my screen went black. I contacted them and had to sent in phone again. They repaired the phone without any costs. About a month later the same happened and had to sent in phone again. This time they quoted me for a screen replacement and camera lens. The camera lens has a very small, barely noticeable, scratch and it did not effect my camera in any way at all. This time the quote was about R8400.00. I contaacted them and was told that the screen and camera screen had to be replaced. I sent for my phone to be picked up. I then discussed the problem with a cell repair shop in Tzaneen. They agreed to open phone in front ofd me to establish what and why my screen went black. As soon as the owner of the business open my phone he noticed that the cable strip which plugs into printed circuit was damaged. I took some photo`s of the damaged parts. He replaced the circuit board and my quoted me 5,000.00. I agreed as i could not sent my phone to Royal Classic Trading every 2 months. I then contacted n Mr Mohammad at Royal Classic Trading and he he told me that he can do nothing as my phone is already repaired and that he cannot refund me. He then gave me a number to sent the photos via whatsapp but number does not work. I think that the staff Royal Classic Trading, Polokwane is not very helpfull and that their technicians are useless and not very trust worthy. I would never recommend anybody to do any business with then.
1 reviews | Active since Jan 2020
laced I sent my galaxy S20 plus in for a screen replacement to Royal Classic Trading, Polokwane in Sept 2021. I was told that the camera shutter was faulty and they quoted me R7400.00. There was nothing wrong with the camera as i take photo`s every day as required by my work. As the phone was with them for a while i paid the amount told them to do the repairs. I received my phone back and after about a month my screen went black. I contacted them and had to sent in phone again. They repaired the phone without any costs. About a month later the same happened and had to sent in phone again. This time they quoted me for a screen replacement and camera lens. The camera lens has a very small, barely noticeable, scratch and it did not effect my camera in any way at all. This time the quote was about R8400.00. I contaacted them and was told that the screen and camera screen had to be replaced. I sent for my phone to be picked up. I then discussed the problem with a cell repair shop in Tzaneen. They agreed to open phone in front ofd me to establish what and why my screen went black. As soon as the owner of the business open my phone he noticed that the cable strip which plugs into printed circuit was damaged. I took some photo`s of the damaged parts. He replaced the circuit board and my quoted me 5,000.00. I agreed as i could not sent my phone to Royal Classic Trading every 2 months. I then contacted n Mr Mohammad at Royal Classic Trading and he he told me that he can do nothing as my phone is already repaired and that he cannot refund me. He then gave me a number to sent the photos via whatsapp but number does not work. I think that the staff Royal Classic Trading, Polokwane is not very helpfull and that their technicians are useless and not very trust worthy. I would never recommend anybody to do any business with then.
1 reviews | Active since Jan 2020
Intercity removals is the rebranded version of Classic Removals. It is convenient that they rebranded after all the bad reviews online. The client service is horrible. Mandy is Rude to people and like the many other bad reviews, they break items and refuse a refund. When you call them and complain it is like they are used to receiving feedback from unsatisfied customers. They told us the truck would arrive on Friday night and they just did not answer the phones. If I receive bad service from other companies they at least try and fix the problem or apologize. Intercity Removals/ Classic removals are not bothered by this. As soon as they have your money you are on your own.
1 reviews | Active since Jan 2020
Intercity removals is the rebranded version of Classic Removals. It is convenient that they rebranded after all the bad reviews online. The client service is horrible. Mandy is Rude to people and like the many other bad reviews, they break items and refuse a refund. When you call them and complain it is like they are used to receiving feedback from unsatisfied customers. They told us the truck would arrive on Friday night and they just did not answer the phones. If I receive bad service from other companies they at least try and fix the problem or apologize. Intercity Removals/ Classic removals are not bothered by this. As soon as they have your money you are on your own.
1 reviews | Active since Jan 2020
We recently had our goods delivered a week late. We had just relocated to Cape Town and were left stranded as our furniture was stuck in Durban, with claims of a broken down truck (the driver pretty much did mention, they wait for truck to fill before dispatching) the other truck was claimed to be in Cape Town (driver showed pictures of the accident he was involved in an accident on the 16th of October in Pinetown). So all stories were just lies. The lady that was handling our move (Vannessa) her manners were disgusting and had no concern for the fact that our 12 month child couldn't move as his Cot was in Durban. I do not recommend using this company if you value your goods
1 reviews | Active since Jan 2020
We recently had our goods delivered a week late. We had just relocated to Cape Town and were left stranded as our furniture was stuck in Durban, with claims of a broken down truck (the driver pretty much did mention, they wait for truck to fill before dispatching) the other truck was claimed to be in Cape Town (driver showed pictures of the accident he was involved in an accident on the 16th of October in Pinetown). So all stories were just lies. The lady that was handling our move (Vannessa) her manners were disgusting and had no concern for the fact that our 12 month child couldn't move as his Cot was in Durban. I do not recommend using this company if you value your goods
1 reviews | Active since Jan 2020
<p>PLEASE DO NOT USE THIS COMPANY. They seem to break every rule in the book when it comes to running a business. Communication is awful, they did not listen to instructions, their customer service is non-existent. Mandy is incredibly rude and unhelpful. The truck did not leave Durban when scheduled because of a broken down truck. Apparantely they had ordered the wrong part which further delayed the trip. Or so we were told. We had to chase them for updates. When our stuff finally arrived in Cape Town I said I wanted a discount which of course was met with a no. Payment had to be made prior to delivery so basically if you try to withhold payment to sort out any issues, your goods are held to ransom. We've got some broken furniture and there were dirty boot marks all over our white dining room chairs. I've moved countries and had better service. Please don't use them. Moving is stressful enough. And what's worse is that my emails have been ignored. They really don't care. Go with a more well-known company not this one obviously run by a bunch of bozos.</p>
1 reviews | Active since Jan 2020
<p>PLEASE DO NOT USE THIS COMPANY. They seem to break every rule in the book when it comes to running a business. Communication is awful, they did not listen to instructions, their customer service is non-existent. Mandy is incredibly rude and unhelpful. The truck did not leave Durban when scheduled because of a broken down truck. Apparantely they had ordered the wrong part which further delayed the trip. Or so we were told. We had to chase them for updates. When our stuff finally arrived in Cape Town I said I wanted a discount which of course was met with a no. Payment had to be made prior to delivery so basically if you try to withhold payment to sort out any issues, your goods are held to ransom. We've got some broken furniture and there were dirty boot marks all over our white dining room chairs. I've moved countries and had better service. Please don't use them. Moving is stressful enough. And what's worse is that my emails have been ignored. They really don't care. Go with a more well-known company not this one obviously run by a bunch of bozos.</p>
1 reviews | Active since Jan 2020
<p>Stay far away- once classic removals have your goods they will hold you to ransom- our final invoice was increased by over 40% from the quote we accepted paid a 50% deposit on almost two months before the moving date!</p> <p>Here's the confusing bit they actually sent someone to our house to specifically asses the load for the quotation. How is it possible to make such as massive miscalculation?</p> <p>Next saga how dare you ask for a delivery date! It's considered by their staff as rude and unnecessarily demanding! Nobody cared that our animals were been kennelled and the delays were costing us just under R500 per day.</p> <p>Finally don't ever expect anyone to call you and give you feedback even complaints and requests to speak to management are ignored. The senior managers are nameless phantoms who are always predisposed!</p>
1 reviews | Active since Jan 2020
<p>Stay far away- once classic removals have your goods they will hold you to ransom- our final invoice was increased by over 40% from the quote we accepted paid a 50% deposit on almost two months before the moving date!</p> <p>Here's the confusing bit they actually sent someone to our house to specifically asses the load for the quotation. How is it possible to make such as massive miscalculation?</p> <p>Next saga how dare you ask for a delivery date! It's considered by their staff as rude and unnecessarily demanding! Nobody cared that our animals were been kennelled and the delays were costing us just under R500 per day.</p> <p>Finally don't ever expect anyone to call you and give you feedback even complaints and requests to speak to management are ignored. The senior managers are nameless phantoms who are always predisposed!</p>
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