AV
andre N
Active since Nov 2015
3
Reviews
0
Industries
Reviews
3 reviews49 months ago
Royal Classic Trading Big Sharks
laced I sent my galaxy S20 plus in for a screen replacement to Royal Classic Trading, Polokwane in Sept 2021. I was told that the camera shutter was faulty and they quoted me R7400.00. There was nothing wrong with the camera as i take photo`s every day as required by my work. As the phone was with them for a while i paid the amount told them to do the repairs. I received my phone back and after about a month my screen went black. I contacted them and had to sent in phone again. They repaired the phone without any costs. About a month later the same happened and had to sent in phone again. This time they quoted me for a screen replacement and camera lens. The camera lens has a very small, barely noticeable, scratch and it did not effect my camera in any way at all. This time the quote was about R8400.00. I contaacted them and was told that the screen and camera screen had to be replaced. I sent for my phone to be picked up. I then discussed the problem with a cell repair shop in Tzaneen. They agreed to open phone in front ofd me to establish what and why my screen went black. As soon as the owner of the business open my phone he noticed that the cable strip which plugs into printed circuit was damaged. I took some photo`s of the damaged parts. He replaced the circuit board and my quoted me 5,000.00. I agreed as i could not sent my phone to Royal Classic Trading every 2 months. I then contacted n Mr Mohammad at Royal Classic Trading and he he told me that he can do nothing as my phone is already repaired and that he cannot refund me. He then gave me a number to sent the photos via whatsapp but number does not work. I think that the staff Royal Classic Trading, Polokwane is not very helpfull and that their technicians are useless and not very trust worthy. I would never recommend anybody to do any business with then.
0 replies
122 months ago
PG Glass spring, boksburg does not answer your
Hi. I have to take a vehicle in for inspection. First i call springs branch and they told to contact boksburg branch.<br> They gave me a tell no 011 823 1240 which is not a pg glass number. Evenyually when i found boksburg branch number, nobody answes the phon. I was on phone for about 15min each time i called whiched is 4 times. Then i tried 0860030303 number and after all 3 options where givien to me, my call was ended every time. I think there<br> service is pathetic as i know pg glass and their branches are not so big that the receptionest cannot answer the calls. Rate it pathetic and very poor. <br> Thanks,<br> Regards.
75 replies
127 months ago
customer care and feedback
Client service is absolutely pathetic. I`m trying to access my account and cannot. i have Contacted vodacom customer care about 15 times and they seem very helpfull and full of promises but as soon as the call is ended, so is the service and promises to rectify problem. I think the people working at vodacom customer care are a disgrace to vodacom and a very poor talented and ignorant kind of persons. I have been a suscriber as from 1997, pay my account every month and what do i get for honouring my contract. Do they honour their promises as advertised on web! no definitely not. Please help.
75 replies
Review Distribution
5 Star
2 (66.66666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (33.333333333333336%)
1 Star
0 (0%)