Review ofClear Access
Clear Access
3|121 reviews
A
Anonymous
1 reviews | Active since Member
06 Mar 2026, 11:54
Very poor connection
Their connection is a disgrace. I joined on 1 March and in my first 5 days as a customer, I had no or slow internet for 3 of the 5 days. I had to buy data to be able to attend online meetings and this was all at my cost. They were not prepared to look at any form of reimbur*****t.
Helpful (0)
Replies (53)0
Replies (53)Clear Access's replyOfficial
06 Mar 2026, 14:28Good day Tommy,
Thank you for your feedback. We apologise for the inconvenience caused by the recent outage. A failover link was in place while the issue was being addressed.
Should you experience any further issues, please don’t hesitate to reach out to our support team at support@clearaccess.co.za and they will gladly assist.
Kind regards,
Clear Access
Thank you for your feedback. We apologise for the inconvenience caused by the recent outage. A failover link was in place while the issue was being addressed.
Should you experience any further issues, please don’t hesitate to reach out to our support team at support@clearaccess.co.za and they will gladly assist.
Kind regards,
Clear Access
Best regards,
Clear Access's reply06 Mar 2026, 14:28
Official
Good day Tommy,
Thank you for your feedback. We apologise for the inconvenience caused by the recent outage. A failover link was in place while the issue was being addressed.
Should you experience any further issues, please don’t hesitate to reach out to our support team at support@clearaccess.co.za and they will gladly assist.
Kind regards,
Clear Access
Thank you for your feedback. We apologise for the inconvenience caused by the recent outage. A failover link was in place while the issue was being addressed.
Should you experience any further issues, please don’t hesitate to reach out to our support team at support@clearaccess.co.za and they will gladly assist.
Kind regards,
Clear Access
Best regards,