poor customer care service

Item: Click On Games
Rating: 1
Author: Lerato M

<div>I am so upset and feel powerless, this company reminds me why I used to avoid online shopping. I ordered and paid for PS 5 console on 16 december 2022, at the time of purchasing they promised that the item is in stock and said delivery in 2-3 days. I have not heard any communication from them. When I track my order, status reads "processing order" for the past 5 days now the status of the order remains unchanged. I tried to call their pretoria number several times but it rings unanswered! I have sent emails to their customercare but no response. I am beginning to wonder if this is not a s*** ? Is this a legit company? Have I just given away my R12000 ? What is most upsetting is that the PS5 is meant to be a xmas present for my son, he will be so disappointed.</div>

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Replies (132)

Lerato M's updateReviewer Update

21 Dec 2022, 14:05

CORRECTION

CLICK ON GAMES IS A SCAM!!!!!!!!
DO NOT CLICK ON THEIR PAYMENT LINK
EVEN THOUGH THEIR WEBSITE LOOKS LEGITIMATE, THEY HAVE TICKED ALL THE BOXES TO MAKE THEMSELVES LOOK LEGITIMATE.

I was still hopeful that it’s maybe poor customer service but the penny has dropped that I’ve been scammed.
They need to be put down.
The website needs to be closed down!
Sure the police have authority over such fraudulent websites!!!

I am opening a criminal case
I will not let this matter rest till I get my money back or these people are stopped !!!!
Sies!!!

Lerato M's update21 Dec 2022, 14:05

Reviewer Update