Worst Couriers

I have had an extremely disappointing experience with this courier service. The customer service is shockingly poor, long wait times on calls with no meaningful assistance, repeated promises to call back that were never fulfilled, and an overall lack of accountability. I paid for a return shipment to the USA, only to be left in the dark for an entire month without any update. Eventually, I get told that my parcel had been disposed of and deemed undeliverable. As a result, I lost the product, the money spent on it, and the courier fee with no resolution or support offered. It’s disheartening how difficult it has become to receive even the most basic standard of customer care.