M
Maxine
Active since Dec 2024
5
Reviews
0
Industries
Reviews
5 reviews9 months ago
Worst Couriers
I have had an extremely disappointing experience with this courier service. The customer service is shockingly poor, long wait times on calls with no meaningful assistance, repeated promises to call back that were never fulfilled, and an overall lack of accountability. I paid for a return shipment to the USA, only to be left in the dark for an entire month without any update. Eventually, I get told that my parcel had been disposed of and deemed undeliverable. As a result, I lost the product, the money spent on it, and the courier fee with no resolution or support offered. It’s disheartening how difficult it has become to receive even the most basic standard of customer care.
0 replies
13 months ago
Exceptional service ...
Exceptional service from Maggie, she kept me updated at all times and pushed for me to get my vehicle asap, I'm happy with the work done on my vehicle and would definitely recommend them to others.. Thank you.
53 replies
14 months ago
Lucia is my agent, s...
Lucia is my agent, she's been so understanding and really tried her best to get my claim approved as quickly as possible.. She's a star and has excellent customer service skills😁
71 replies
17 months ago
Response time was im...
Response time was immediate and for a busy person such as myself I appreciate efficiency and not having to call for answers.
56 replies
Review Distribution
5 Star
4 (80%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (20%)