Risky online retailer

Hi, I had a terrible experience shopping at ClickNow. I ignored my logical sensible self after reading the other poor reviews of this online retailer and decided to go for broke with a small purchase of 3 items - the other big dominating online retailer needs competition so I did it. I made the purchase in the first week of December and after much agony of texting and follow up texts (lots were ignored) - and the phone is never answered - I finally received my refund in January 2024, of the goods that were not in stock. So yes, there are lots of items to purchase on this site and the prices are reasonable but the service is appalling - give it a year or so until they sort out their admin and delivery network then risk buying here.