1 reviews | Active since Member
Can't remember when last I was soooo furious in any shop!!! So Clicks Springs Mall have decided (don't know when) that the cash customers have to pay at a seperate pay point. NO sign boards to even indicate this decision... So I'm waiting patiently (roughly 10 minutes gmmmf) in line for my turn even though there are 3 other pay points available... With my cash, Clicks card and products ready in my hand so I can do a swift transaction I'm finally called to the pay point. As I put all the things on the counter, a gentleman walked up to the pay point (on the same side as the cashier) and starts scanning products. He was wearing a white jacket so I presume he was from the pharmacy. When I confronted him he laug hed it off and said it wasn't for me... I totally lost my cool... I had to WAIT in line and now he just gallops in there and *****s my spot. Not even a 'sorry ma'am, I'll only be a minute' There were 3 other pay points available why use the ONLY one assigned for cash customers? I called him arrogant and a few other things, took my goodies and stormed out of there... It's not the first time I've encountered such bad service from them. They may be bigger than the Clicks in Selcourt Towers but they are definitely NOT better. I'll rather drive the extra 4 kilos and get better and friendly service with a smile, than to be treated like that again! Clicks Springs Mall, you should seriously go learn from Towers because you won't see me again.